Receptionist - State Farm Agent Team Member
Hanna Drane - State Farm Agent
Job Description
Job Description
ABOUT OUR AGENCY:
Our agency opened its doors in January 2025 and is off to an impressive start, already building a small, competitive team of two with plans to grow. I spent 10 years as a State Farm team member before opening this office, bringing a decade of experience, deep product knowledge, and a hands-on leadership style to the business.
Hanna Drane State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Vacancy posted 24 days ago
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