Data Imager/Scanner

The Data Imager/Scanner reports directly to the Supervisor – Record Management. The Data Imager/Scanner is responsible for accurately providing scanning support to multiple departments within Boston Mutual while maintaining the highest levels of service professionalism in all they do. Responsibilities Prep files for scanning. Scan closed files and all associated documentation (claim forms, medical records, correspondence, worksheets, policy language and other materials included within the claim file). Index each closed file once documents have been scanned to ensure records can be accessed for future reference. Track and log daily production and perform quality control checks on scanned and indexed files to ensure image has a high degree of clarity and readability and record is indexed correctly. Participate in department meetings. Comply with privacy guidelines; protect the privacy of customer information. Participate in organization-wide special projects as assigned. Perform other duties and special projects as required. Qualifications Education: High School Diploma required. Experience: Minimum of 1 year of office or customer service experience required. Knowledge and Skills Excellent written and verbal communication skills. Strong organizational skills with ability to perform and prioritize a high volume of multiple tasks seamlessly, meeting strict deadlines. Excellent interpersonal skills and ability to effectively build and extend relationships. Strong computer skills using MS Office. Insurance knowledge is a plus. Certifications/Licensures: N/A. #J-18808-Ljbffr Boston Mutual Life Insurance