Luxury Residential Hospitality Associate- San Francisco

Job Description

Job Description

Do you have a passion for delivering exceptional service and creating memorable experiences?

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. 

Action Property Management is seeking hospitality professionals to join our teams at some of the most prestigious luxury residential communities in San Francisco. We are looking for individuals who bring the service excellence of luxury hotels, fine dining establishments, or high-end retail environments and are committed to exceeding expectations every day.

What We're Looking For:

• Luxury hotel, fine dining, luxury retail, or hospitality experience
• Professional presence and polished communication skills
• Genuine desire to assist others and anticipate needs
• Solutions-oriented mindset with strong attention to detail
• Commitment to excellence and delivering white-glove service

Why Action?
At Action, our people are our greatest asset. We invest heavily in training, development, and career growth because we believe exceptional service starts with exceptional team members.

Compensation: $25–$35 per hour (depending upon experience and role)

Schedules: Vary by property and may include:

• 6:00 AM – 2:30 PM
• 11:00 AM – 7:30 PM
• 2:00 PM – 10:30 PM
• 11:00 PM-7:30 AM

Qualifications / Requirements:

• Must be over 18 years of age and successfully pass a criminal background check and drug screening.
• Minimum of 2 years of customer service experience. Hospitality, concierge, fine dining experience or luxury residential experience preferred.
• Luxury hotel, private club, or high-end residential experience strongly preferred.
• Exceptional verbal and written communication skills.
• Polished and professional presentation with a strong service mindset.
• Ability to anticipate resident and guest needs while providing personalized attention.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain calm in a fast-paced environment.
• Familiarity with Microsoft Office applications preferred.
• Reliable, punctual, and dependable.
• Team player with a positive attitude and willingness to support others.

Luxury Residential Community Perks:

• Comprehensive Health Benefits package for qualifying team members. 100% Employer Paid Health Benefits for individual + family for participating locations.

• Competitive salary
• Uniforms + dry cleaning services.
• 401(k) + company match.
• Paid time off plus holiday pay.
• Career growth opportunities within Action Property Management.
• Holiday and Performance Bonuses for participating locations

If you're looking for a company that puts its people first, values excellence, and provides opportunities to grow your career, we'd love to hear from you.

Apply today and discover why Action is a place where you can Love Where You Work.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.