HVAC Service Manager

HVAC Service Manager Auburn, MA | $85K–$95K + Company Vehicle + Strong Benefits Manage HVAC service technicians and daily operations Coordinate scheduling and dispatch efficiency Support technicians with troubleshooting and escalations Conduct ride‑alongs, coaching, and performance reviews Handle customer concerns professionally Improve workflow, productivity, and service quality We’ve partnered with a highly stable, family‑owned HVAC and home services organization seeking an experienced HVAC Service Manager to oversee daily service operations and lead a team of technicians, dispatch, and support staff. This is a hands‑on leadership role ideal for someone with strong HVAC technical knowledge who also enjoys coaching teams, improving operations, and delivering excellent customer service. Responsibilities Manage HVAC service technicians and daily operations Coordinate scheduling and dispatch efficiency Support technicians with troubleshooting and escalations Conduct ride‑alongs, coaching, and performance reviews Handle customer concerns professionally Improve workflow, productivity, and service quality Requirements 7+ years of HVAC technical experience 3+ years of leadership experience HVAC licensing preferred (Oil Burner, Pipefitter, Plumbing, etc.) Strong operational and customer service skills Valid driver’s license What’s Offered Company vehicle Medical, dental, vision 401K + profit sharing PTO Stable long‑term environment Leadership growth opportunity This is an excellent opportunity to join a respected organization with strong infrastructure, long‑term stability, and a team‑oriented culture. MOHR Talent is an equal‑opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at View email address on click.appcast.io. #J-18808-Ljbffr