Financial Aid Counselor

UNC Overview Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentoring of undergraduates in research, interdisciplinary learning, and a welcoming campus community. In addition to award-winning faculty, UNCA has also ranked high in Research.com, US News & World Report and the Princeton Review in 2025. Research.com – #8 in Best Colleges, #11 Most Affordable Colleges in NC, #16 Best Value Colleges in NC US News & World Report – #9 in Top Public Schools Princeton Reviews – #7 in Top 50 Guide to Green Schools Employees of UNCA are provided with a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Eligible employees have access to tuition waivers for up to three courses per academic year; employees may enroll at any of the constituent UNC System campuses. Also offered are group exercise classes, and free access to the campus recreation center for full time employees, vaccine shots are also offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service. Position Details Classification Title: Student Services Specialist Department: Financial Aid Full-Time/Part-Time: Full-Time Months per Year: 12 Months Position Summary The primary purpose of the Office of Financial Aid is to provide financial assistance to students and help remove the financial barriers in obtaining an education. It is the University's goal to help each student attend UNC Asheville if that is his or her wish regardless of financial difficulties. Providing information and guidance to interested groups and individuals allows these people to successfully complete the Financial Aid process. This Financial Aid Counselor position will use a high level of professionalism, knowledge, and problem-solving which supports the office by helping to manage federal or state financial aid programs coordinating all activity, reporting, and reconciliation of the assigned program (i.e., Federal Work-Study, NC State Grants, Federal Direct Loans, Federal Grants, Default Management) and performs other duties as required to meet organizational needs. Minimum Education/Experience/Skill Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Preferred Education/Experience/Skill The ideal candidate will have a bachelor's degree. Experience with Banner Financial Aid is preferred. Demonstrated excellence in communication (written and verbal), listening, and problem-solving. Quick Link for Positing 9073 EO/AA/ADA Employer The University of North Carolina Asheville is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call View phone number on click.appcast.io or email to View email address on click.appcast.io. #J-18808-Ljbffr