Business Analyst

SWITS DIGITAL Private Limited

Title - Business Analyst / Functional consultant
Location - Alpharetta, GA (Hybrid)
• 3-6 years of experience as a Business Analyst,
• Familiarity with Naehas or similar Offer Management platforms
• Strong understanding of customer segmentation, personalization, and campaign lifecycle.
• Experience working with Adobe Experience Platform, Salesforce Marketing Cloud, or similar tools.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work in Agile environments and collaborate with cross-functional teams.
• Ability to Collaborate with business stakeholders to gather and document functional and non-functional requirements.
• Translate business needs into clear user stories, process flows, and acceptance criteria.
• Work closely with solution architects and developers to ensure alignment between business goals and technical implementation.
• Participate in client workshops and support the definition of campaign and offer strategies.
• Assist in UAT planning and execution, ensuring solutions meet business expectations.
• Analyze data and campaign performance to provide insights and recommendations.
• Maintain documentation for business processes, configurations, and platform usage.

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Vacancy posted 5 days ago

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