Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.Description:McDonald's Works for Me.I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.The Job for Me - Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.The Team for Me - Our people want to say YES - to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.The Place for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.We are committed to being America's best first job. Let's talk. Make your move.See a day in the life of a Guest Experience Lead at McDonald's you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:* Greeting guests and communicating with them while ordering* Offering help with using the ordering kiosks* Offering assistance to those in need of some extra hands* Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else* Ensuring kids receive a kid treat* Handling any concerns* Communicating with the restaurant team to provide feedback and recommendationsAll you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.Additional Info:A job as a Guest Experience Leader at a McDonald's restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:* Competitive pay* Medical, dental and vision coverage* Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language* Discount programs* Free meals / meal discountsThis job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Swansea, IL vacancy
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's If you're looking for a part-time job that... 
    Suggested
    Full time
    Part time

    McDonald's

    Belleville, IL
    3 hours ago
  • $15 - $17.05 per hour

     ...Join to apply for the Guest Experience Lead role at McDonald's 1 week ago Be among the first 25 applicants Join to apply for the Guest Experience Lead role at McDonald's Get AI-powered advice on this job and more exclusive features. Guest Experience Leader Flexible scheduling... 
    Suggested
    Hourly pay
    Full time
    Flexible hours
    Shift work
    Afternoon shift

    McDonald's

    Swansea, IL
    12 hours ago
  •  ...Fairview Heights, IL to ensure safety, manage theft risks, and lead a team focusing on security. This role involves daily...  ...candidate will have strong leadership skills, a commitment to guest experience, and the ability to train staff on safety protocols, contributing... 
    Suggested

    Roundel

    Fairview Heights, IL
    3 days ago
  • $16 - $19.25 per hour

    Panera is seeking a Catering Lead in Belleville, IL. In this role, you will manage catering orders, create memorable experiences for guests, and ensure quality and safety standards are met. Applicants should have effective communication skills, organizational abilities... 
    Suggested
    Hourly pay

    Dormont Manufacturing Co

    Belleville, IL
    3 days ago
  • Chuck E. Cheese International in Fairview Heights is looking for an Assistant Manager to lead a team focused on delivering an unparalleled guest experience. This role involves managing daily operations, training staff, and overseeing various areas including kitchen and... 
    Suggested

    Chuck E. Cheese International

    Fairview Heights, IL
    2 days ago
  • $17 - $20 per hour

     ...Supervisor to oversee front desk operations and lead a dedicated team. Key duties include managing staff, processing guest check-ins, resolving inquiries, and ensuring a...  ...will have at least 2 years of hospitality experience, 1 year in a supervisory role, and strong leadership... 
    Hourly pay

    Mehr Consultancy

    Fairview Heights, IL
    3 days ago
  •  ...East St. Louis is looking for an experienced individual to manage guest services, ensuring high standards across hotel operations....  ...possess a High School Diploma and at least 3 years of related experience, focusing on proactive customer service approach, communication... 

    Casino Queen

    East Saint Louis, IL
    4 days ago
  • $20 per hour

     .... Louis, Illinois, is hiring for a role that involves managing guest services and upholding service standards within the hospitality...  ...candidate must have a High School Diploma and over 3 years of experience. Proficient communication skills and computer experience are required... 
    Hourly pay

    Bally's Corporation

    East Saint Louis, IL
    1 day ago
  • $20 per hour

     ...that involves ensuring customer service standards and managing guest check-ins at the hotel and RV Park. Candidates are expected to...  ...high school diploma or GED and a minimum of 3 years of relevant experience. The position demands strong communication skills and the ability... 
    Hourly pay

    Bally's

    East Saint Louis, IL
    2 days ago
  •  ...position focuses on ensuring high-quality service for team members and guests and requires a strong background in restaurant operations. Ideal candidates will have at least three years of supervisory experience or equivalent education, with responsibilities including... 

    Bally's

    East Saint Louis, IL
    2 days ago
  • $17.75 - $21.75 per hour

     ...Manager with operations, ensuring exceptional guest service and managing store associates. Ideal candidates have retail management experience and a strong passion for gaming. Full-...  ....75, and the opportunity to be part of a leading retailer in gaming. #J-18808-Ljbffr... 
    Full time

    GameStop

    Fairview Heights, IL
    12 hours ago
  •  ...Heights, IL, is seeking a Restaurant Manager to oversee operations and ensure guest satisfaction. The ideal candidate will have a High School Diploma, at least 2 years of restaurant management experience, and be 21 or older. Responsibilities include managing staff performance... 

    Default Brand

    Fairview Heights, IL
    3 days ago
  •  ...for a dedicated professional in Belleville, Illinois, to manage high-value family client segments and ensure a positive service experience. Key responsibilities include overseeing client transactions, guiding associates, and maintaining client relations. The ideal candidate... 

    UMB Bank

    Belleville, IL
    12 hours ago
  • $15.5 per hour

     ...Customer Experience Lead-St. Clair Square A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the... 
    Local area
    Immediate start
    Flexible hours
    Night shift
    Weekend work

    Victoria's Secret

    Fairview Heights, IL
    12 hours ago
  • Abercrombie & Fitch Co. is looking for a Key Lead in Fairview Heights, Illinois. This role involves ensuring that customers receive quality in-store experiences by acting as a Floor Supervisor and guiding Brand Reps and Stock Associates. Key Leads are critical parts of... 

    Abercrombie & Fitch Co.

    Fairview Heights, IL
    3 days ago
  • $15.5 per hour

     ...You Belong Here At Victoria’s Secret & Co, you’ll join a world‑leading specialty retail brand recognized globally for innovation and...  ...customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place... 
    Local area
    Immediate start
    Flexible hours
    Night shift
    Weekend work

    Victoria’s Secret & Co.

    Fairview Heights, IL
    3 days ago
  • An established industry player is seeking a dynamic Shift Manager to lead operations and enhance guest satisfaction. This role involves supporting the General Manager in achieving sales and profit targets while ensuring a safe and enjoyable environment for both guests and... 
    Shift work

    Checkers & Rally’s Drive-In Restaurants

    Belleville, IL
    4 days ago
  •  ...ensuring food safety and cleanliness. Candidates should have a passion for customer service and the ability to effectively communicate and lead a team. Benefits include competitive pay, free meals, and opportunities for training and advancement. Join us and be part of a... 
    Shift work

    McDonald's

    Lebanon, IL
    3 days ago
  • Victoria's Secret is seeking a Customer Experience Lead in Fairview Heights, Illinois, who will be responsible for delivering exceptional customer experiences and driving top‑line sales. In this leadership role, you will coach and direct associates, ensuring a collaborative... 

    Victoria's Secret

    Fairview Heights, IL
    4 days ago
  • Victoria’s Secret & Co. in Fairview Heights, Illinois, is seeking a Customer Experience Lead to drive sales and manage store associates. Responsibilities include coaching staff, maintaining visual standards, and ensuring exceptional customer experiences through team efforts... 

    Victoria’s Secret & Co.

    Fairview Heights, IL
    3 days ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Belleville. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training... 
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    Belleville, IL
    5 days ago
  • $16 - $19.25 per hour

     ...Catering Lead At Panera, our people come first. If you’re looking for a place where you...  ...role in our catering operations. You help guests plan and choose delicious, familiar and...  ...orders for our guests. Create memorable experiences with warm, friendly service, effective communication... 
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift

    Dormont Manufacturing Company

    Shiloh, IL
    4 days ago
  • A leading grocery retailer is seeking a CUSTOMER SVC/SHIFT LEADER in Collinsville, Illinois. The ideal candidate will create an outstanding customer experience, manage store operations in the absence of management, and encourage team collaboration. Previous supervisory... 
    Flexible hours
    Shift work

    Kroger

    Collinsville, IL
    4 days ago
  • Panera LLC in Belleville, IL is looking for a General Manager to lead a high-performing team at our bakery-cafe. You will oversee operations, ensuring that every guest experiences the warmth of Panera and that team members thrive. Responsibilities include team management... 

    Panera LLC

    Belleville, IL
    1 day ago
  • $57.87k - $86.8k

    Drury Hotels is looking for a leader who can provide exceptional guest service and training across all hotel departments in Fairview...  ...metrics. A starting pay range of $57,866.99 to $86,800.49 reflects the value of relevant experience and skills. #J-18808-Ljbffr Drury Hotels

    Drury Hotels

    Fairview Heights, IL
    3 days ago
  • $67.4k - $77.4k

     ...Clair Square in Fairview Heights, IL. The role demands a strong leader who ensures an outstanding customer experience while managing store operations. You'll lead the team, analyze sales, and promote a positive store culture. With responsibilities ranging from team development... 

    H & M Hennes & Mauritz Gruppe

    Fairview Heights, IL
    4 days ago
  •  ...and provide exceptional customer service. The ideal candidate should have a Bachelor's degree and over 1 year of retail or sales experience. Responsibilities include team leadership, inventory control, and maintaining store appearance. Benefits include medical coverage... 

    AT&T

    Fairview Heights, IL
    1 day ago
  •  ...of the restaurant by inspiring legendary experiences between friends, supporting team members...  ...revenue and profit growth. RESPONSIBILITIES: GUEST Inspire legendary experiences between...  ...relationships with members of the community. TEAM Leads shift meetings, builds camaraderie and... 
    Hourly pay
    Flexible hours
    Shift work

    Bethyl Laboratories

    O Fallon, IL
    1 day ago
  • $59.28k - $99.06k

     ...Specialist to coordinate capital planning and project delivery. The successful candidate will have a Bachelor's degree and 4-7 years of experience in utility engineering or project management, as well as advanced knowledge of project management and asset planning. This role... 

    American Water

    Swansea, IL
    12 hours ago
  • $50k - $60k

     .... You will be responsible for training team members, resolving guest complaints, and fostering a positive work environment. This dynamic...  .... Compensation includes a salary range of $50,000-$60,000 depending on experience. #J-18808-Ljbffr Fairmount Park Casino & Racing
    Full time
    Weekend work

    Fairmount Park Casino & Racing

    Collinsville, IL
    12 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!