Online Sales Consultant

Who is Stanley Martin Homes?

At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does.

Our success starts with our people, and we are proud to foster a culture where every team member is valued and supported. At Stanley Martin Homes, you will work alongside passionate, knowledgeable professionals who are committed to doing the right thing, delivering exceptional homebuyer experiences, and putting homebuyers first.

Stanley Martin Homes is one of the largest 25 homebuilders in the United States and it has been consistently one of the fastest growing. We are proud of the people-first culture that makes it possible.

If you are ready to build a meaningful career and help families find the place they will call home, we would love to connect with you. Join our team and build a career that you will be proud of.

Explore Opportunities Today

This is a REMOTE position. Candidates MUST be based in one of the following states: Maryland, Virginia, West Virginia, Georgia, North Carolina, South Carolina, or Florida

The Online Sales Consultant (OSC) is responsible for playing a key role in the initial internet-based home search of potential Stanley Martin home buyers. The OSC is often the first experience a homebuyer has with Stanley Martin and the role is responsible for capturing and converting internet customer traffic into appointments with our Neighborhood Sales Managers who will continue the sales and contracting process.

Responsibilities and Duties:

• Use customer-focused sales skills to convert online (and phone) leads from various sources to neighborhood appointments by investigating needs and providing relevant product and neighborhood information

• Tracking and updating of lead data including, but not limited to, contact information, home buying preferences, neighborhoods of interest, marketing sources through CRM software

• Continue to engage and nurture unresponsive leads to appointment and sale conversion in accordance with the Stanley Martin cadence

• Work with NSMs to follow up on lead appointments and assist in closing and/or problem solving when necessary

• Participate in re-engagement efforts (surveys, phone-a-thons, text-a-thons, etc.) for both leads and stalled neighborhood traffic units to drive incremental sales

• Work with marketing and divisional sales to stay up to date on neighborhoods, products, and promotions

• Audit and work with Corporate marketing to improve the website listings for every neighborhood and product

• Assist Neighborhood Sales Managers (NSMs) in identifying and updating accurate StanleyMartin.com neighborhood information

• Attend sales meetings and other status calls with sales leadership to review lead feedback and conversion information as needed

• Represent the company professionally in all interactions with potential customers and home buyers

• Complete all other duties as assigned by manager

• Adhere to company safety standards and help promote a safe working environment

• Adhere to and promote the Mission, Vision, and Values of Stanley Martin

Position Standards:

• Team player with a positive attitude

• Attention to Detail

• Knowledge of MS Office and CRM experience a plus

• Organizational Skills

• Positive Attitude

• Strong Communication Skills (written and verbal)

• Strong understanding of the sales process

• Knows how to respond to objections and keep the sales process moving

• Problem-solving skills

Position Requirements:

• College degree preferred

• Sales experience, lead management or online sales

What's In It For Me:

• Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed, along with employer-paid Short Term and Long Term disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options)

• Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA)

• Put your family first with benefits, including 3 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care

• 12 weeks of paid maternity leave through our Short-Term Disability Plan

• Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program

• Continue your education with tuition and certification reimbursement

• Rest and relax with 15 days of vacation (increases with tenure) and 6 days of paid sick leave

• Protect yourself from identity theft or travel mishaps with our no-cost coverage

• Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon

• Get access to your paycheck early with an advanced pay option through Dayforce Wallet

• Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours leave and more

Stanley Martin Homes has been building new homes since 1966. Headquartered in Reston, VA, Stanley Martin Homes is one of the nation's fastest-growing homebuilders, having built more than 25,000 homes and operating in 14 metropolitan areas and seven states, including Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, and West Virginia. Named National Builder of the Year in 2021 by Builder Magazine, Stanley Martin Homes is driven to deliver on its mission to "design and build homes people love at a price they can afford."

At Stanley Martin Homes, you're not just joining a company-you're joining a team. Whether your passion is in sales, construction, or operations, you'll contribute to delivering an exceptional home buying experience that helps people realize their dreams.

To hear from our team members about why they love working at Stanley Martin Homes, click here ( .

In Maryland, this position pays between $61,700.00 and $70,300.00 annually plus bonus.

In Virginia, this position pays between $61,700.00 and $70,300.00 annually plus bonus.

Job Details

Job Function Individual Contributor

Pay Type Salary

Our company adheres to the spirit and intent of EEO. We promote a safe and drug-free workplace. We offer a competitive package of compensation, benefits, and a remarkable working environment. EOE/M/F/D/V/SO