Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a close-knit team of four. Before becoming a State Farm agent, I spent 10 years with State Farm Corporate and also gained experience as an agency team member. I’m a graduate of Northwest Missouri State University with a B.A. in Marketing, married to my college sweetheart, and a proud mom of three boys. We also have a friendly office dog, Flynn, our Shih Tzu, who brings a little extra fun to the workday!

Giving back is important to our agency. We proudly support local nonprofits and stay actively involved with our local schools and community throughout the year.

Our agency offers a 401(k), group life insurance, licensing reimbursement, professional coaching and development, team lunches and outings, and a strong commitment to work-life balance. We believe in investing in our people while making the office an enjoyable place to build a career.

Our culture is supportive, competitive, and fun. We have a great team atmosphere and genuinely want to see one another succeed. I’m looking for someone who is hardworking, trustworthy, leads with integrity, and enjoys a little friendly competition. If you want to grow with a team that works hard, supports one another, and has fun along the way, we’d love to meet you.

ROLE DESCRIPTION:
As Account Representative for Stella Spiking - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Willingness to obtain Property & Casualty license.