Collections Specialist

Company Description Triton Recovery Group is a fully insured and bonded commercial collections firm licensed in the State of Florida, with a focus on the Merchant Cash Advance industry and a broad range of commercial debt collections across the U.S. The company is committed to prompt, professional recovery of outstanding accounts receivable while building long-term partnerships with clients. Triton Recovery Group leverages specialized collection software, advanced skip‑tracing tools, and a nationwide network of bonded attorneys to manage legal recoveries and related costs in-house. The firm emphasizes respectful, non‑harassing communication with debtors and often resolves matters through strong demand letters and a Rehabilitation Approach. This client‑centered, ethical methodology supports effective recoveries while maintaining professionalism and compliance. Role Description This is a full‑time, on‑site Collections Specialist role based in Fort Lauderdale, FL. The Collections Specialist will manage a portfolio of commercial accounts, contacting merchants and business clients by phone, email, and written correspondence to negotiate payment arrangements and resolve past‑due balances. Responsibilities include reviewing account histories, updating records in the collections system, documenting all interactions, and following established workflows and regulatory guidelines. The role will involve coordinating with internal teams and, when needed, external legal partners to support the recovery process. The Collections Specialist will be expected to maintain a professional, solutions‑focused approach that aligns with Triton Recovery Group’s Rehabilitation Approach and non‑threatening communication standards. Qualifications Strong debt recovery capabilities, including Debt Collection and Cash Collection skills for commercial accounts. Excellent Communication and Customer Service skills to negotiate effectively and maintain professional, respectful interactions with all parties. Basic to intermediate understanding of Finance concepts related to accounts receivable, payment plans, and commercial credit. Proficiency with computer systems, CRM or collections software, and accurate data entry and documentation practices. Ability to work on‑site full time in Fort Lauderdale, FL, managing multiple accounts with strong time management and organizational skills. Experience in commercial collections, merchant cash advance, or related financial services is preferred. Familiarity with applicable regulations and best practices in ethical collections is a plus. High school diploma or equivalent required; additional education or certifications in finance, business, or related fields are an advantage. #J-18808-Ljbffr