Accounts Receivable Specialist

Accounts Receivable SpecialistMalin is looking for an Accounts Receivable Specialist to work with our customers in a professional and customer-friendly manner to obtain payments for open receivables. The successful person in this role will be personable, energetic, a problem-solver, and methodical in their attention to detail. We are looking for career-minded professionals that can carry out Malin's values.Essential Functions:Business-to-business collection calls and/or correspondence in fast-paced goal-oriented collections department.Providing customer service regarding collection of unpaid invoices, processing customer refunds, process and review account adjustments, resolve customer discrepancies.Responsible for monitoring and maintaining assigned accounts.Accountable for reducing delinquency for assigned accounts.High volume e-mails and phone callsResolve customer disputes as they pertain to payment of outstanding balances that are dueProvide excellent and considerate customer service to internal and external customersAdditional Job Functions:Enlist the efforts of management when necessary to accelerate the collection process.Must communicate and follow-up effectively regarding customer accounts on a timely basisEstablish and maintain effective and cooperative working relationships with internal and external customers.Perform other assigned tasks and duties necessary to support the Accounts Receivable DeptParticipating in team planning meetingsMeet defined department goals and activity metricsQualifications and Requirements:Two or more years of experience in high volume corporate collectionsKnowledge of billing and collections standard operating procedures and best practicesHigh school or equivalent required. Some college preferredGeneral:Self-starter with the ability to work independently in a dynamic, fast-paced environmentStrong attention to detailExcellent time management and phone skillsAbility to prioritize and manage various tasksStrong written and verbal communication skillsStrong email and computer skillsStable and successful career backgroundStrong and ethical performance historyLanguage and Communication Skills:Ability to read and interpret customer communications and common documentsAbility to respond to inquiries from internal and external customers