Restoration Crew Chief

Job Description

Job Description

Benefits:

• Company parties
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

Lead the Team That Turns Disaster into Relief – Restoration Crew Chief Wanted 

Restoration Crew Chief
SERVPRO of Asheville
Asheville, NC area | Full-time | Field-based (local jobs + occasional out-of-town travel)

Love taking charge and actually helping people when they need it most?
When a home or business is hit by fire, water, mold, or storm damage, everything feels overwhelming. You’re the person who walks in, takes control, leads the crew, and guides the customer from chaos to “it’s like it never even happened.”
This isn’t just cleanup—it’s leadership with real purpose. Every job you finish changes someone’s life for the better.

Why people stay and grow here

• You run the show on-site: make decisions, direct the crew, and see projects through start to finish
• You’re the calm, trusted face of SERVPRO during people’s most stressful moments
• Tight-knit team that actually supports each other and celebrates wins
• Clear growth path — many of our Production Managers and leaders started right here as Crew Chiefs
• Paid training + industry certifications (IICRC and more) — we invest in your future
• Real benefits that matter:
• Health insurance discounts (if you qualify for special enrollment)
• Paid time off (PTO) that starts accruing right away
• Overtime opportunities on larger losses
• Tools, PPE, and company vehicle provided for work
• A company that truly respects the hard, hands-on work you do

What your days look like

• Meet the customer, set expectations, and build trust right away
• Plan the job with the team, assign tasks, and keep quality and safety first
• Oversee drying, demolition, cleaning, content pack-out—whatever the loss requires
• Keep the customer updated so they always feel taken care of
• Document the job thoroughly and manage materials/equipment responsibly
• Finish strong, leave the site clean, and help people get their lives back

You’ll thrive here if you

• Naturally step up to lead and guide a crew
• Stay calm and professional even in emotional or high-pressure situations
• Enjoy hands-on, physical work and don’t mind variety (every job is different)
• Communicate clearly with customers, technicians, and the office
• Take pride in doing things the right way — every time

What we need

• Experience in restoration, water/fire mitigation, construction, or related fields is a big plus (but we train motivated people)
• Valid driver’s license and clean driving record
• Ability to regularly lift 50 lbs (occasionally more with assistance)
• Comfort working in tight spaces, at heights, and in all kinds of conditions
• Basic computer/tablet skills and comfortable with measurements/math
• High school diploma or GED
• Willing to travel locally or occasionally out of state for bigger losses
• Able to pass a background check

Even better if you bring

• Any IICRC certifications (WRT, ASD, FSRT, etc.)
• Prior crew lead, foreman, or supervisory experience
• Familiarity with drying equipment, moisture meters, or restoration processes
• Ready to lead a crew that makes a real difference every day?

Ready to lead a crew that makes a real difference every day?

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. Each SERVPRO® Franchise is Independently Owned and Operated.