General Merchandise Team Leader

The starting pay range for this position per hour is $21.75 - $23.75. The full pay range for this position per hour is $21.75 - $37.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .

ALL ABOUT TARGET  

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.   Learn more about Target here.    

 

ALL ABOUT   GENERAL MERCHANDISE  

Experts of operations,   process   and efficiency who enable a consistent experience for our guests .   

Teams in General Merchandise ( GM)  prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop –  replenishment , pricing   and signing , setting, and   maintaining   the sales floor and the backroom.   The GM teams also execute inbound, outbou nd , and fulfillment responsibilities.  

 

At Target ,   we believe in our   leaders   having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the   skills and experience   of :  

• G uest service fundamentals and experience building a guest - first culture   on your team  

• R etail business fundamentals ,   including   department sales trends, inventory management, guest shopping patterns,   pricing   and promotions strategies  

• Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency  

• Leading a team of hourly team members ,   including skills in interviewing, developing, coaching,   evaluating   and   retaining   talent  

• Coach ing   and train ing   hourly team members to   build   a team of hourly team members   with   direction   from your   direct leader  

 

 

As a General Merchandise Team Leader, no two days   are ever the same, but a typical day   most likely   will   include the following responsibilities:   

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.  

• Ensures every team member understands, is trained, and consistently   delivers on   Target’s guest experience commitments   and consistent operations.  

• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.  

• Reviews area guest, financial, and team outcome metrics to   identify   opportunities ,   takes action to improve , and   aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.  

• With your direct   leaders   guidance, l ead the execution of   daily/weekly workload to deliver on department and store sales goals and guest engagement, including   receiving products,   merchandising,   signing ,   setting   and updating merchandise salesfloor displays , sampling,   restocking shelves, organizing backrooms,   and price change   for GM areas .  

• With guidance from your   direct   leader , educate your team on how operational procedures, such as setting up and organizing merchandise, managing product   accuracy and   stock levels, and   maintaining   sales floor areas, affect inventory management, store profitability, and product availability.  

• Help assess reporting to   identify   gaps in GM processes and   assist   to develop   a plan to resolve for your direct leader to review and approve.  

• Be an expert   of   operations, accuracy,   process   and efficiency .  

• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your   direct   leader .  

• With your direct leader ’ s guidance, help establish clear goals and expectations and hold team members accountable to expectations .  

• With your direct leader ’ s guidance, help with efficient delivery to our guests by leading pick, pack and ship fulfillment work accurately  (if applicable) and assess reporting in fulfillment to   identify   gaps and   assist   to develop   a plan.  

• Help enable   a consistent   experience for our guests by ensuring   product   is in stock, available, accurately priced and signed   on   the sales floor   while prioritizing   guest   experience.   C ollaborat e   with all teams and leaders (including   closing   team) to   identify   key priorities and ensure the store is guest   ready in alignment with your leader ’ s directio n .  

• Stay informed about relevant trends and products to educate team members by relaying Target communications from available tools and resources during team connection moments.  

• Evaluate candidates for open positions and develop a guest-centric team, as directed by your   direct   leader.   Model   a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development,   coaching   and team interactions .  

• Identify   team members   for future   leader   position s   and   utilize   growth development to build a talent pool within your depa rtment.   

• Support guest services such as back-up   cashier , digital fulfillment processes while   maintaining   a compliance culture, including compliance with federal, state, and local   adult beverage   laws .  

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating   equitable   experiences .   

• Demonstrate a culture of ethical conduct,   f ollowing all Target policies and safety procedures, adhere to role-specific guidelines (e.g., food safety, pricing), and help maintain a safe, compliant workplace by reporting and correcting hazard   s ; lead and hold the team accountable to work in the same way .   

• Lead and   demonstrate   a safety culture through modeling and recognizing safe behaviors,   identifying   and correcting hazards, holding team accountable to f ollowing safety expectations,   assisting   with incident response, and reporting/investigating injuries   timely   and accurately.  

• Model the exe cution of physical security processes   in order to   enhance the instore security culture.  

Support merchandise protection strategies across the   total   store;   including ordering, storage and application as directed by best practices .  

• If applicable, as a key   carrier , follow all safe and secure training and processes .  

• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs  

• Address all store emergency and compl iance needs .  

• All other duties   based   on business needs .  

 

 

 

WHAT WE ARE LOOKING   FOR  

 

This may be the right job for you if:  

• You enjoy interacting and helping others - including guests that   shop   our store and fellow team members you work with .  

• You thrive in a fast-moving, highly   active   and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.  

• You are open to   working   a   variable   work schedule with varying hours,   days   or shifts (including nights, weekends, holidays , closing shifts   and other peak shopping times).  

 

The good news is that we have some amazing training that will help teach you everything you need to know to be a   General Merchandise   Team   Lead er .   But ,   there are a few   things   you   need   from the get-go:   

• High school diploma or equivalent  

• Age  18 or older  

• Previous   retail experience preferred, but not   required  

• Lead and hold others accountable  

• Communicate on multiple frequency devices and   operate   handheld scanners, and other   technology   equipment as directed  

• Work independently and as part of a team  

• Manage workload and prioritize tasks independently  

• Capability to remain focused and composed in a fast-paced environment and   accomplish   multiple tasks within established   timeframes  

• Welcoming and helpful attitude   toward all guests and other team members  

• Effective communication skills  

 

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics   that   we expect:  

• Access all areas of the building to respond to guest or team member issues  

• Interpret instructions,   reports   and information  

• Accurately handle cash register operations   as needed  

• Climb up and down ladders   

• Scan,   handle   and move merchandise efficiently and safely,   including   frequently   lifting or moving merchandise up to 44  pounds   without   additional   assistance from   others .  

• Flexible work schedule (e.g., nights,   weekends   and holidays); reliable and prompt   attendance necessary  

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.  

• Ability to remain mobile for the duration of a scheduled shift ( shift   length may vary).  

 

Benefits Eligibility

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Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to View email address on apply.j-vers.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.