Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in April 2026 and is a growing team of three with strong momentum and opportunity ahead. Before becoming a State Farm agent, I worked as a team member and participated in the Agent Aspirant program, building a solid foundation for success. I’m also a third-generation State Farm agent, so this business is something I truly value.

I played college football at Valparaiso University and enjoy staying active. I’m engaged, have a dog, and value both family and personal growth.

For our team, we offer two weeks of PTO, health benefits, a Simple IRA, reimbursement for licensing costs, performance incentives, training and professional development, along with occasional team lunches and coffee in the office.

Our office culture is driven, professional, and growth-focused. We’re looking for someone who is motivated, ambitious, and not satisfied with the basics - someone who brings strong customer service skills, takes pride in their work, and wants to grow into a successful long-term career.

ROLE DESCRIPTION:
Jordan Goebel - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.