Room Attendant - Aspen Suites Soldotna

Job Description

Job Description

Room Attendant - Aspen Suites Hotel Soldotna

Position Purpose

A clean, welcoming guest room is at the heart of every great hotel stay. As a Room Attendant at Aspen Soldotna, you'll help create memorable experiences by ensuring every room is spotless, comfortable, and ready to welcome our guests. We're looking for dependable, detail-oriented individuals who take pride in their work and enjoy being part of a team that delivers exceptional hospitality.

Why You'll Love Working Here

At Aspen Soldotna, we invest in our associates and provide opportunities to grow your career while enjoying a supportive workplace.

Benefits include:

• Medical, Dental, and Vision Insurance
• Employer-paid Life Insurance
• Paid Time Off
• Leadership and Management Development Programs
• 401(k) Retirement Plan
• Career Growth Opportunities
• Discounted Hotel Room Rates
• A Positive, Team-Oriented Work Environment
• Voluntary Benefits, including Pet Insurance, Cell Phone Discounts, Travel & Entertainment Discounts, and Health & Wellness Programs

What You'll Do

• Clean and service assigned guest rooms and suites to company and brand standards.
• Make beds and replace linens and towels.
• Clean bathrooms, mirrors, windows, furniture, and all guest room surfaces.
• Vacuum, dust, sanitize, and replenish guest amenities and supplies.
• Stock and organize your housekeeping cart throughout your shift.
• Report clean rooms promptly so they are available for arriving guests.
• Identify and report maintenance concerns or safety hazards.
• Respond to guest requests in a timely, friendly, and professional manner.
• Clean balconies or outdoor areas when applicable.
• Help maintain clean and organized housekeeping storage areas.
• Follow all safety procedures and infection prevention practices.
• Greet guests with a friendly smile and provide outstanding hospitality whenever you encounter them.

Additional Responsibilities

Depending on business needs, you may also:

• Assist fellow associates when needed.
• Answer guest questions and provide information about hotel amenities and local attractions.
• Support other departments during busy periods.
• Complete additional duties assigned by your supervisor.

What We're Looking For

The ideal candidate will have:

• A positive attitude and strong work ethic.
• Excellent attention to detail.
• The ability to work independently and efficiently.
• Strong communication and guest service skills.
• Dependability, punctuality, and reliability.
• The ability to follow established cleaning procedures and brand standards.
• A commitment to maintaining a safe, clean, and welcoming environment.

Work Environment

Hospitality is a 24-hour, seven-day-a-week business. Flexibility to work mornings, weekends, holidays, and other shifts as business demands is required. All associates are expected to follow JL Hospitality Management policies and procedures while contributing to a safe, respectful, and service-focused workplace.

Equal Opportunity Employer

JL Hospitality Management is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, marital status, or any other status protected by applicable law.