Opportunity for a Residential Property Maintenance Coordinator

Job Description

Job Description

A ShipRock Maintenance Coordinator plays a key role in assuring the maintenance of our clients' properties as well as addressing tenant maintenance concerns promptly and courteously.

Here is what you can expect to do as a maintenance coordinator:

• Work Order Management: Enter work orders into Rent Manager, organize and assign tasks to maintenance staff and subcontractors.
• Subcontractor Coordination: Research subcontractor pricing, organize and assign work orders to subcontractors, and ensure timely completion of tasks.
• Client Communication: Communicate maintenance issues and solutions to clients promptly and professionally.
• Field Work: Assist maintenance staff on-site, take pictures, and attend HRA and City Inspections.
• Work Order Closure: Close out work orders in the system, document solutions, and follow up with tenants to ensure satisfaction.
• Security Deposits: Process returns and communication regarding safety deposits.
• Timeliness: Ensure all maintenance tasks are completed in a timely manner, balancing office and on-site work as dictated by workflow.
• Confidentiality: Maintain the confidentiality of client information and sensitive company data, ensuring that all interactions and records are handled with discretion.
• Other Duties as Assigned.

You will possess:

• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Proficiency in using proprietary software (e.g., Rent Manager) and Microsoft Office Suite (Excel, Word, Outlook).
• Mechanical aptitude, with knowledge of solving electrical, plumbing, and heating issues and a willingness to learn.

The physical requirements of the job include:

• Sitting: Remaining in a seated position for extended periods, usually at least 50–80% of the workday.
• Sedentary Strength: Occasionally lifting or moving light objects, typically up to 10–20 pounds (e.g., reams of paper, laptop, files).
• Repetitive Motion/Manual Dexterity: Constant use of hands, wrists, and fingers for typing, operating a computer mouse, and handling paperwork.
• Visual Acuity: Close vision is required for sustained computer monitor usage, reading documents, and analyzing data.
• Reaching/Handling: Occasional reaching at or below shoulder level to access file cabinets, desk drawers, and telephone equipment.
• Mobility: Occasional walking within the office to printers, meetings, or other workstations.
• Communication: Constantly requires the ability to speak clearly and hear conversations, both in-person and via telephone/video calls.

This position is a full time position, working Monday through Friday, 8 hours per day with occasional overtime. 

You can expect to receive full time benefits after 90 days of employment

• Medical
• Dental
• Vision
• Paid Time Off 
• 401(k) after 6 months with a matching 4% contribution.

JOIN A TEAM DEDICATED TO RELIABLE COMMUNICATION AND SERVING OUR CLIENTS AND TENANTS!

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