Lead Complex Issues Product Support Specialist
Net Health
Net Health is looking for a seasoned professional to join their team in Pennsylvania. With over 10 years of experience required, you will act as a subject matter expert, diagnose complex client issues, and provide advanced support across various software applications. The ideal candidate will also facilitate mentorship for junior team members, ensuring high-quality client resolutions. This role requires strong client service skills and knowledge of software tools such as Microsoft Office and Salesforce. #J-18808-Ljbffr Net Health
- ...informed investment decisions, leading to better financial... ...departments as we scale. Client Support Specialist As a Product Support Specialist , you... ...inquiries, solve user issues, share product expertise,... ...primary escalation point for complex or high‑priority client inquiries...SuggestedFull timeWork at officeRelocation
- ...dedicated and detail-oriented Product Support Specialist to join our growing... ...role in identifying product issues, documenting complaints, escalating... ...composure while handling complex or escalated customer... ...opportunity to help build a category‑leading medical device company from...SuggestedWork at officeRemote workWork from homeShift work
$23.25 - $33.75 per hour
...Industries has an immediate opening for a Product Support Specialist with our Orthopedic division. This... ...with more senior level employees on more complex problems/crosses. Accurately cross-... ...new vendors and items. Report product issues/concerns. Report deficiencies and coordinate...SuggestedHourly payMinimum wageWork experience placementLocal areaImmediate startRemote workWorldwide$90k - $157.5k
...email. Diagnose software issues and recommend the... ...coordinate with engineering, product management and 3rd... ...and other product specialists. Keep a detailed log of... ...application production support Exposure to SQL and fundamental... ...history of solving complex technical problems...SuggestedTemporary workWork experience placement$75k - $80k
...month on average. In both our product and our workplace, we’re... ...on G2. Yet there’s a lot of complexity under the hood, including over... ...for an enthusiastic Product Support Specialist to advocate for our customers... ...problem solver Escalate issues to the appropriate team while...SuggestedRemote workFlexible hours$120k - $130k
...Enterprise Product Support Specialist Our customers are some of the most innovative and high‑impact operators... ...partner for Clay’s largest, most complex, and highest‑value customers—ensuring... ...and Engineering to escalate critical issues through high‑quality bug reports, structured...Shift work- ...Product Support Specialist Remote (+/- 2hrs from Germany GMT+1). C1 or C2 German... ...and efficiency to resolve issues quickly. Document bug... ...center articles that simplify complex topics for our customers.... ...min interview with our CS Lead and Founding Product Support...Work at officeLocal areaRemote workHome office
$62k - $75k
...Product Support Specialist US HiBob helps modern, mid-size businesses transform the way they manage... ...clear communication to resolve customer issues, guide users through workflows, and... ...expectations to customers Escalate complex or high-impact issues with clear context...Temporary workWork at officeImmediate startRemote workWork from homeHome officeWeekend work2 days per week3 days per week- M365 Product Support Specialist The Ohio Department of Job and Family Services (ODJFS) supports Ohioans... ...Services (OIS), the largest and most complex IT organization in Ohio state government... ..., Teams, SharePoint, and Office issues, and guiding users on core features and...Hourly payFull timeWork experience placementWork at officeMonday to Friday
- Infor Inc. is searching for a Payroll Product Support Analyst to enhance its Payroll systems support team. You will resolve complex payroll issues, ensure compliance, and drive continuous improvement through customer feedback. The ideal candidate possesses strong technical...Remote job
- Join to apply for the Product Support & QA Specialist role at Adriel . This range is provided by Adriel. Your... ...to “aha!” moments - diagnose issues, guide them through workflows, and follow... ...operations Ability to quickly learn complex SaaS products and explain them clearly...Full timeRemote workFlexible hours
- We are looking for a Digital Product Support & QA Specialist to join our small, fast-paced Digital Product... ...highly detail-oriented, eager to learn a complex technical system, and excited to... ...reliable line of defense for digital issues. Training & Documentation: Create clear...Internship
- ...latest in the family of Penta products is STRUXI Labor Cost... ...Labor Cost Management Product Specialist you’ll be the primary resource... ...using STRUXI via help center support ticket. Schedule and conduct... ...customers to resolve in-depth issues and gather supplemental information...Full timeRemote workFlexible hours
- ...more. Hear from our employees directly on our Glassdoor page! Product Support Specialist @ Clay Our customers, ranging from enterprises to startups... .... Gather and analyze customer feedback to identify common issues and areas for product improvement, ensuring that user...
- Dormont Manufacturing Co in New Jersey is looking for an experienced technical support specialist to provide assistance and troubleshoot software issues. Responsibilities include client communication, problem diagnosis, and maintaining logs of customer interactions. The...
$70k - $80k
...About the Company Liquid Barcodes is a leading SaaS technology platform specialising... ...journey and expanding our US team with a Product Support Specialist who will play a key role in supporting... ...teams. You’ll troubleshoot product issues, ensure smooth feature launches, and continuously...Work experience placementRemote work- ...installments, BNPL, and revolving products. We solve complex credit challenges with speed,... ...Overview We are seeking a Production Support & Issue Management Specialist to ensure the stability,... ..., escalation, and coordination. Lead incident response calls and maintain...
- ...opportunity to assist customers with their Apple product-related inquiries. You will be... ...customer experiences, solving technical issues, and educating customers on product features... ...environment. Join us and be part of the Apple support community! #J-18808-Ljbffr MaziCToolsRemote job
$50k - $60k
...Iowa area and embark on an exciting journey as a Full Time Product Support Specialist. In this dynamic role, you will engage directly with customers... ...customers in resolving product quality and application issues while identifying root causes of challenges and facilitating...Full timeWork at officeRemote workFlexible hoursNight shift$40 per hour
A leading information services company is seeking a Product Support Associate Contractor to provide exceptional technical support for their Accounting CS software.... ...handling customer inquiries, troubleshooting technical issues, and collaborating with teams for product...Remote jobFor contractors$77.76k - $149.04k
...Responsible for ongoing business support of the Operational... ...new or revised product implementations, accreditation... ...or client audits. Lead and support implementations... ...and compliance issues and concerns are being... ...positions of increasing complexity/responsibility, preferably...Work experience placementRemote work- Monograph is seeking a Product Support Specialist to enhance customer engagement by troubleshooting issues and managing feedback. You will perform onboarding, resolve inquiries, and collaborate with our engineering team to improve product experiences. This fully remote...Remote job
$93k - $135k
Product Support Specialist Cooley is seeking a Product Support Specialist to join the Innovation team. Position summary: Cooley Innovation embraces... ...team members to effectively and efficiently solve users’ issues Understand user pain points, clearly communicate their concerns...Full timeTemporary workWork at officeFlexible hoursWeekend work$146.7k - $380.8k
Ernst & Young Oman is looking for a Senior Manager in Financial Accounting Advisory Services (FAAS) to handle complex finance issues. You will consult with clients, manage performance, and identify opportunities, while collaborating with colleagues across various service...$164.5k - $235k
...purpose, thrive on solving complex challenges, and want... ...for a Principal Product Specialist for the Zero Trust Browser... ...the sales lifecycle. Lead in‑person and virtual... ...reference architectures to support internal teams and... ...Troubleshoot and debug customer issues across evaluations and...Full timeWork at officeLocal areaRemote workFlexible hours$40 per hour
Product Support Associate Contractor (Contract) Remote Contract (3 months 25 days) Published... ...necessary actions are taken to resolve issues. You will advocate for our customers, deliver... ...issues related to software, escalating complex issues as needed. Guide clients...Contract workFor contractorsRemote workMonday to FridayFlexible hoursShift work$67.8k - $98.4k
Moody's is seeking a Bilingual Product Support Specialist to provide financial and technical support for our Lending Solutions. The role requires fluency in both English and Spanish, strong customer service skills, and the ability to bridge finance and technology. The...Remote job- Carrier is seeking a Service and Support Specialist to provide support for telematics solutions and aftermarket services. This role involves becoming a subject matter expert and collaborating with internal teams and vendors to enhance processes and offer customer support...Remote work
$50k
Medium is looking for a Seasonal Product Support Associate to deliver top-tier support to users. This remote role involves managing high-volume operational tasks, including user systems management and ticket processing. The position offers a salary of $50,000 per year and...Remote jobSeasonal work- A leading technology firm in New York is seeking a Product Support Specialist to enhance customer experience through technical support and collaboration. This role emphasizes customer focus, effective communication, and proactive problem-solving in a dynamic environment...
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