Claims Processor
$20 per hourTuro Inc
- # Claims ProcessorApplylocations: Arizonatime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: July 15, 2026 (30+ days left to apply)job requisition id: R-102595# **About the team**Turo is looking for an enthusiastic and pragmatic Claims Processor to join us as we expand our operations team in Phoenix! You will bridge the gap between Turo Support and Claims while supporting Claims Associates. This position requires someone comfortable with change, driven, and eager to learn every day.# **What you will do*** Provide exceptional customer service and support to Turo hosts, guests, external vendors, and internal teams via Slack, email, voice, and/or chat* Support collections efforts, review eligibility for accounts and vehicles relative to claims, review for liability, and own our resolving indirectly space* Assist Turo members through the incident process* Assist with non-complex claim resolutions* Contribute to internal process documents and help streamline workflow# **Your profile*** Can multitask while ensuring all proper and accurate notations on an account are completed within a timely manner* You are the go-to person to answer questions at your current job and are looking for a challenge and a change of pace* Attention to detail is crucial — we work in a marketplace supporting hosts and guests across multiple geographies* You can work in an ever-evolving environment while maintaining quality standards, meeting KPIs, and requiring minimal supervision* You bring a positive attitude, high energy, strong work ethic, and commitment to Turo values# **Bonus if you have*** Previous startup experience* Strong proficiency with technology such as Slack and other CRM systems* Someone who thrives in a space that is not always black and whiteThe Phoenix base pay for this full-time position is $20.00 per hour + equity + benefits. Our base pay is determined by role, level, and location. Your recruiter can share more about the specific compensation offered for this role during the hiring process. Please note that the base pay listed in this posting reflects base pay only and does not include bonus (if applicable), equity, or benefits.**Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers.**#LI-EG1# **Turo Recruiting Scam Alert:***We’ve learned that there are scammers targeting job candidates by impersonating Turo and its employees. We ask candidates to be careful of fraudulent job postings or suspicious recruiting activity during their job search, especially if they’re contacted through unofficial channels (such as Instagram, Telegram, MS Teams, etc.). In general, Turo interacts with candidates through our* *Careers page* *and via turo.com email addresses, and we don’t ask candidates for sensitive financial or personal info or request money as part of the hiring process (so an application fee or equipment costs).* *If candidates are not sure whether they’re dealing with an impersonator, they can contact Turo’s Recruiting Team at* *View email address on click.appcast.io*. *Candidates can also report suspicious activity to the* *FTC* *or other appropriate authorities.*# **Turo AI Policy:**Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at View email address on click.appcast.io.# # **Benefits*** Competitive salary, equity, benefits, and perks for all full-time employees* Employer-paid medical, dental, and vision insurance (Country specific)* Retirement employer match* Learning & Development stipend to invest in your professional development* Turo host matching program* Turo travel credit* Cell phone and internet stipend* Paid time off to relax and recharge* Paid holidays, volunteer time off, and parental leave* For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activitiesWe are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
- J-18808-Ljbffr Turo Inc
Vacancy posted 1 day ago
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