Dispatcher
HVAC DR LLC
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
We are seeking a professional and skilled HVAC Dispatcher to join our team. In this role, you will receive calls and emails and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities
- Receive inbound calls and emails
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the technicians
- Monitor status of the work orders
- High school diploma/GED
- Previous experience as an HVAC Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of best practices and procedures for customer service and work order creation.
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
Vacancy posted 23 days ago
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