Premier Support Engineer - SaaS & Cloud Expert
LogicMonitor
LogicMonitor in Austin, TX is seeking a Premier Support Engineer to enhance customer experiences through dedicated technical support. You will manage support tickets, educate users, and resolve requests promptly. The ideal candidate has at least 3 years of experience with SaaS ITIM products, strong troubleshooting skills, and familiarity with cloud platforms. Join a company that values trust, customer obsession, and innovation! #J-18808-Ljbffr LogicMonitor
$69.62k - $86.6k
...actionable intelligence across on-premises, cloud, and edge environments. By anticipating... ...for the seventh year in a row! As a Premier Support Engineer (PSE), you will provide dedicated... ...3+ years supporting or administering SaaS ITIM products. 3+ years of experience...SuggestedPermanent employmentFull timeH1bWork at officeLocal areaWork visa$35 - $50 per hour
Gong.io in New York City seeks a Technical Support Engineer to offer expert support to its largest customers. You'll troubleshoot technical issues and... ...have over 4 years of technical support experience in B2B SaaS settings, strong problem-solving skills, and familiarity with...SuggestedHourly payFull time- ASSA ABLOY Global Solutions in Austin, Texas, is seeking a dedicated Technical Support Specialist to manage incidents efficiently. The role requires expertise in technical delivery, incident management, and a strong grasp of Microsoft Server Technologies. As part of a vibrant...Suggested
- A fast-growing technology company is looking for a Technical Support Engineer to join their global support team. In this fully remote role, you... ...teams. The ideal candidate has 1-3 years of experience in a SaaS environment, strong communication skills, and fluency in Spanish...SuggestedRemote job
- WRITER is seeking a Senior Support Engineer based in Austin to assist developer personas and technical users in achieving success... ...over 5 years of experience in technical support for B2B SaaS, strong skills in cloud technology and Python, and a commitment to customer service...Suggested
- A leading technology company is seeking a Customer Support Engineer to provide advanced technical support for IBM Content Manager OnDemand. You'll utilize your problem determination skills to assist global customers, ensuring high levels of satisfaction and contributing...Remote jobWorldwide
$90k - $125k
...The ideal candidate holds an active CPA, a degree in Accounting or Finance, and 3-5 years of relevant experience. Familiarity with SaaS accounting and a mindset focused on continuous improvement is required. A competitive pay range of $90,000 - $125,000 plus bonuses and...- Sona is looking for a Technical Support Engineer in Austin, TX. You will be the first support team member in the US, working closely with the UK team to ensure high-quality service for US customers. This role involves providing technical assistance via email and live chat...
- A technology services provider is looking for a Senior Technical Support Analyst to deliver exceptional technical support for a wide range of products. The role involves remote and on-site assistance, with a focus on Microsoft Azure and Office 365 administration, core networking...Remote jobWork at officeWork from homeFlexible hours
- A leading e-mobility company is seeking a Technical Customer Support Engineer to provide support for B2B customer issues and queries. The role... ...3+ years of experience in technical support, particularly in cloud-based environments, as well as strong analytical, networking,...
- ...provider based in Austin, Texas, is seeking a Technical Customer Support Engineer to support B2B customer inquiries and manage multiple... ...least 3 years of technical support experience, familiarity with cloud-based environments, and strong analytical skills. This full-time...Full time
- Envoy in Austin, Texas, is seeking a dedicated Customer Support Advocate to own customer communications and resolve technical queries. This role requires a proactive approach in troubleshooting customer issues related to their workplace management platform. The ideal candidate...
- ...Procurement Specialist based in Austin, Texas. This role requires at least 3 years of procurement experience, focusing on software and SaaS sourcing. Responsibilities include vendor negotiations, ensuring compliance with procurement policies, and leveraging vendor...
$112k - $167k
...enterprise generative AI. About The Role As a senior support engineer, your primary goal is to help our developer... ...technical support for an enterprise B2B SaaS organization. Deep technical proficiency navigating cloud tech (AWS/GCP), Python, SDKs, SSO/SCIM, Jira, Grafana...Full timeLocal areaFlexible hours- ...providing managed services globally, Integritek is a premiere provider of technology services and support. Integritek was formed with the purpose of combining... ...Key Accountabilities: The Senior Systems Engineer leverages technical expertise in the area of end user...Contract workWork at officeFlexible hours
$95k - $150k
...Let’s face it: in most companies, Customer Support is broken. Underpaid, under-respected,... ...it’s the opposite. Our Customer Support Engineers are a first-class technical function. They... ...’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and...Remote jobFull timeWork at office$35 - $50 per hour
Technical Support Engineer (Premium Team) Austin | New York City Gong harnesses... ...experience by providing expert‑level support and technical guidance... ...roles. Experience in B2B SaaS, technology companies,... ...knowledge of AWS, Linux, and cloud‑based infrastructure. Experience...Hourly payFull timeRemote workWork from homeFlexible hours$70k - $85k
...place. About the Role As our Technical Support Engineer in the US, you'll be the first support team... ...pre‑launch UAT. Act as subject matter expert on Sona's products, providing guidance to... ..., or similar - ideally in a B2B SaaS environment. High AI proficiency: you actively...Full timeWork at officeHome officeFlexible hours- ...we turn people into a company’s greatest defense. As a Support & Implementation Engineer , you’ll help our enterprise customers move from detection... ...technical support, integration, or implementation role within a SaaS environment. Experience with identity and authentication...Full timeFlexible hours
$60k - $67k
...productivity, and reduce risk. The Role We’re seeking a Technical Support Engineer to join the global support team and play a key role in... ...Technical Support, Customer Support , or a similar role within a SaaS or mobile app environment. Proven experience working remotely...Full timeRemote workFlexible hours$100k - $130k
Founded in 1999, Geneva Trading is a premier global principal trading firm with strategically... ...Geneva Trading is looking for a Trade Support Engineer to be the primary point of contact for... ...they affect trading. Subject Matter Expert: Become the go-to person for our...Weekend work- A technology services provider based in Austin, Texas is looking for an experienced Desktop/Workstation Design Engineer. This role involves architecting and deploying solutions for desktop integration, managing OS images, and ensuring security compliance. The ideal candidate...
- A technology company is seeking a Senior IT Engineer in Austin, TX, to manage and develop internal and cloud-based infrastructure. The role involves automating deployments and ensuring security protocols are implemented. Candidates should have strong skills in networking...Flexible hours
$20.5 per hour
5G Installation And Inventory Expert Pay Rate: $20.50 / hr with up to 5% annual bonus... ...G Internet installations, in-person tech support, and day-to-day management of Forward Stocking... ...based on customer needs and deliver a premier service experience. Qualifications ~...Flexible hoursNight shiftWeekend workAfternoon shift- A networking solutions company is hiring for the Tech I/II position focusing on installing network hardware in educational and professional environments. Candidates must have excellent communication skills, a valid driver’s license, and be able to work collaboratively in...Flexible hours
$90k - $120k
recruitAbility is seeking a Senior Technical Support Analyst based in Austin, Texas. This fully remote position requires collaboration with clients and internal teams. Responsibilities include administering Microsoft Azure and 365 environments, troubleshooting technical...Remote job- ...future opportunities as a Senior Software Engineer - SAP Developer. In anticipation of these... ...5, and other SAP technologies (CAP, HANA Cloud etc.) System Implementation: Participate... ...analysis to go-live and post-implementation support Technical Leadership: Provide technical...Local areaWork from homeRelocation packageFlexible hours
- A leading robotics company based in Austin, Texas, is seeking a skilled professional with expertise in Identity and Access Management (IAM) and Azure technologies. The position involves developing custom user provisioning workflows, managing Azure configurations, and implementing...
- Zendesk, Inc. is seeking a leader for its Expert Services Consulting team in Austin, TX. In this role, you will hire, coach, and develop... ...adoption and retention. Ideal candidates have extensive SaaS experience, proven leadership skills, and a strong understanding...
$160k - $240k
...and managing team performance across projects. The ideal candidate has 7+ years in Professional Services, with a strong background in SaaS, excellent communication skills, and the ability to manage multiple engagements effectively. This role offers a hybrid work model...
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