Premium Tech Support Engineer - Enterprise API Expert
$35 - $50 per hourGong.io
Gong.io in New York City seeks a Technical Support Engineer to offer expert support to its largest customers. You'll troubleshoot technical issues and collaborate with engineering, product management, and sales teams to drive solutions. Candidates should have over 4 years of technical support experience in B2B SaaS settings, strong problem-solving skills, and familiarity with tools like Zendesk and GitHub. This is a full-time hourly role with a pay rate range of $35-$50/Hour. #J-18808-Ljbffr Gong.io
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Premium Tech Support Engineer - Enterprise API Expert in Austin, TX vacancy
$35 - $50 per hour
Technical Support Engineer (Premium Team) Austin | New York City Gong harnesses... ...customer experience by providing expert‑level support and technical... ...(s), integrations, and APIs. Maintain a customer‑first... ..., technology companies, enterprise software support. Experience...SuggestedHourly payFull timeRemote workWork from homeFlexible hours- ...Industries Limited is seeking a Technical Support Engineer for the Integration Success Team in Austin, Texas. You will support API customers across various channels, assist... ...has experience in technical support within enterprise settings and familiarity with REST APIs. Proactive...Suggested
- Invicti is seeking a skilled Technical Support Specialist to provide enterprise-level support to a global customer base. Located in Austin, this position requires U.S. citizenship and the ability to come into the office three times a week. You will be responsible for delivering...SuggestedRemote jobWork at office
- 慨正橡扯 is looking for a Technical Support Engineer in Austin to join our Integration Success Team. Your primary responsibility will be to assist partners with their API integrations, providing rapid and effective support across various channels, including email, phone, and...Suggested
$95k - $150k
...experience) + equity + premium benefits What We... ...most companies, Customer Support is broken. Underpaid,... ...Our Customer Support Engineers are a first-class technical... ..., and keep 4,000+ enterprise customers successful.... ...tickets. You’ll debug APIs, troubleshoot network...SuggestedRemote jobFull timeWork at office- Limelight Health is looking for a Technical Support Engineer to join our Integration Success Team in Austin, Texas. In this role, you will provide... ...inquiries related to the Wise Platform, assisting with API integration support and incident response across time zones. The...
- Invicti Security in Austin, Texas is looking for someone to provide high-quality technical support to enterprise customers. You'll be responsible for resolving customer issues, troubleshooting installations, and documenting solutions effectively. The ideal candidate will...Flexible hours
- A leading technology company is seeking a Customer Support Engineer to provide advanced technical support for IBM Content Manager OnDemand. You'll utilize your problem determination skills to assist global customers, ensuring high levels of satisfaction and contributing...Remote jobWorldwide
$112k - $167k
...is where the world's leading enterprises orchestrate AI-powered work.... .... About The Role As a senior support engineer, your primary goal is to help... ...proficiency navigating cloud tech (AWS/GCP), Python, SDKs, SSO/... ...Datadog. Strong skills in RESTful API debugging, integration, and...Full timeLocal areaFlexible hours- ...Job ID: 46288 As a Technical Support Engineer, you will be responsible for... ...and services. Providing expert advice to senior technical and... ...or Oracle databases in enterprise environments. Expertise with... ...highly valued. Experience with API integration, Postman, and...Shift work
- ...on solving complex challenges and delivering top-tier support. In this role, you'll provide enterprise-level technical assistance to our rapidly growing... ...cover 100% of employee health care, vision and dental premium costs. For dependents, we contribute 75% of the health...Work experience placementWork at officeLocal areaRemote workWork from homeFlexible hours
$130k - $195k
...the Role We’re hiring a Technical Support Engineer to lead our customer support... ...Engineering to support critical enterprise customers. Build and refine internal... ...infrastructure, data platforms). Expert troubleshooting skills across APIs, SDKs, distributed systems, and cloud...Remote work- Signature Support Engineer (Technical) Job Category: Customer Success Responsibilities... ...with best practices for enterprise architecture functions such... ...with Salesforce.com APIs, Apex, Visualforce and other... ...Serve as a Subject Matter Expert (SME) exhibiting the highest...
- ...worldwide. Job Description Technical Support Engineers provide rapid and effective responses to... ...involving the Wise Platform. They troubleshoot API behavior issues, act as first‑... ...technical support engineering role in an enterprise setting and are familiar with support...WorldwideWeekend work
- ...turn people into a company’s greatest defense. As a Support & Implementation Engineer , you’ll help our enterprise customers move from detection and response to... ...SAML, OAuth, SCIM, LDAP). Working knowledge of REST APIs, JSON, SQL, and data transformation tools (e.g.,...Full timeFlexible hours
- WRITER is seeking a Senior Support Engineer based in Austin to assist developer personas and technical users in achieving success with our AI platform. The ideal candidate will have over 5 years of experience in technical support for B2B SaaS, strong skills in cloud technology...
- ...customers. Description We're looking for a Support Engineer who thrives at the intersection of speed... .... This role spans the full DI tech stack, supporting data science and AI insights... ...and patching bugs in backend services, APIs, and frontend interfaces. Deliver targeted...
- ...Job Description Technical Support Engineers ensure that our partners get... ...questions about the behaviour of an API or webhook, to acting as a... ...incident. The team are experts in the Wise Platform APIs, and... ...engineering role in an enterprise environment, and are familiar...Weekend work
- Software Engineer (SAP Support Developer), IS&T Enterprise Systems Austin, Texas, United States Software and Services At Apple, we empower visionary ideas to... ...and resolve complex issues Hands on experience with API testing tools like Postman, SOAP UI or JMeter. Good understanding...Work experience placement
- ...involves the pre-sales technical consultation of IBM Storage Solutions. Candidates should have at least 4 years of experience in Enterprise Storage Pre-Sales and 5 years in storage systems, including various technologies. Strong interpersonal skills and a self-motivated...
- Envoy in Austin, Texas, is seeking a dedicated Customer Support Advocate to own customer communications and resolve technical queries. This role requires a proactive approach in troubleshooting customer issues related to their workplace management platform. The ideal candidate...
- LogicMonitor in Austin, TX is seeking a Premier Support Engineer to enhance customer experiences through dedicated technical support. You will manage support tickets, educate users, and resolve requests promptly. The ideal candidate has at least 3 years of experience with...
- Itron, Inc. is seeking an L3 Application Support Engineer in Austin, Texas, to ensure the reliability and performance of enterprise applications. The role involves technical escalation, mentoring peers, and collaborating with teams to resolve complex customer issues. Ideal...
- ...Known for its booming tech scene, Austin offers an... ...With Us? We believe in supporting our employees with a rewarding... ...The Product Support Engineer leads investigation and... ...support for complex API integrations as needed.... ...working with medium to large enterprise applications. Formal...Work at officeLocal areaRemote workFlexible hours2 days per week3 days per week
- ...premiere provider of technology services and support. Integritek was formed with the purpose... ...Accountabilities: The Senior Systems Engineer leverages technical expertise in the... ...platforms/systems conform to established enterprise/industry standards (systems management,...Contract workWork at officeFlexible hours
- Veriipro is seeking a Slack IT Engineer in Austin, Texas, responsible for managing and optimizing Slack within the organization. The... .... The ideal candidate will have over 5 years of experience in enterprise Slack integration, proven programming skills, and a drive for...
- Veriff is looking for a Senior Technical Support Engineer to join their team remotely within the USA. This role involves solving complex technical issues for customers, mentoring fellow engineers, and driving initiatives that impact cross-team projects. Candidates should...Remote job
$78k - $112k
...Resolve technically complex support issues reported by the customers... ..., team members and product engineers. Own the technical relationship... ...conferencing and AV products Expert/Advanced knowledge of Windows... ...high‑touch support to Enterprise accounts Technical certifications...Full timeRemote workFlexible hours- Job Title: Technical Support Engineer Location: Austin, Texas Job ID: 46288 Job Overview As a... ...Global products and services. Provide expert advice to senior technical and management... ...OpenID Connect, or TLS. Experience with API integration, Postman, and advanced troubleshooting...Flexible hours
- ...Coast hours. Overview of Job Function The Engineering team is seeking an experienced and... ...to join a high-performance environment supporting business-critical voice recording platforms... ...systems hosted within complex enterprise infrastructures across trading floor, contact...Shift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Premium Tech Support Engineer - Enterprise API Expert. Be the first to apply!
Related searches
- software technical support engineer Austin, TX
- support engineer Austin, TX
- senior support engineer Austin, TX
- IT network engineer Austin, TX
- cloud support engineer Austin, TX
- IT software engineer Austin, TX
- support escalation engineer Austin, TX
- senior application support engineer Austin, TX
- customer support engineer Austin, TX
- line support engineer Austin, TX

