Medical Office Assistant

Medical Assistant I – Medical OfficeLocation: Boone, North Carolina | Full-Time Compensation: Starts at $18.05/hour, based on education, experience, certification, and internal equity. Status: Non-ExemptWhy You'll Love Working HereAs a Medical Assistant I at UNC Health Appalachian, you'll play a key role in delivering high-quality outpatient care by supporting both clinical and administrative functions. You'll work alongside providers, nurses, and administrative staff to ensure patients receive safe, efficient, and compassionate care. Located in the heart of the Blue Ridge Mountains, Boone offers a perfect balance of community, culture, and outdoor adventure.Compensation: Starts at $18.05/hour, based on experience, education, and internal equity.Schedule: Monday thru Friday 8-hour shiftsBenefits: Comprehensive medical/dental/vision, retirement with match, PTO, tuition reimbursement, paid parental leave, wellness incentives, and employee discounts.What You'll Do as a Medical AssistantProvide both clinical and administrative support in a fast-paced outpatient medical officeAssist with exams, procedures, vital signs, and patient preparation under provider supervisionMaintain accurate patient records within the electronic health record (EHR)Schedule appointments, answer inquiries, and support smooth clinic flowEducate patients about treatments, medications, and proceduresEnsure a professional, patient-centered environment that promotes safety and comfortQualificationsMinimum EducationHigh School Diploma or GED requiredExperiencePrevious experience in healthcare or a clinical setting preferredRequired Licensure/CertificationBasic Life Support (BLS) issued by the American Heart Association (required at hire)RMA, AAMA, or CCMA certification required within one year of hireKnowledge, Skills & AbilitiesStrong multitasking and organizational skillsExcellent communication and interpersonal skillsHigh attention to detail and commitment to accuracyAbility to work effectively in a team-based healthcare environmentBasic understanding of medical terminology and EHR systemsPhysical & Work EnvironmentPhysical DemandsStanding, walking, and sitting for extended periodsLifting/carrying medical supplies and equipment (up to 50 lbs occasionally)Frequent bending, reaching, and manual dexterity for procedures and equipment useClear verbal communication with patients and team membersWorking ConditionsIndoor clinical environment with exposure to medical equipment and instrumentsRegular interaction with patients, providers, and support staffAdherence to safety, infection control, and regulatory protocolsMay require flexibility in scheduling, including occasional evenings or weekendsWhat Sets Us ApartCareer Growth: Access to tuition reimbursement, continuing education, and clinical career pathways Impactful Work: Your support directly contributes to patient safety, quality outcomes, and community wellness Team Culture: Collaborative, mission-driven, and committed to excellence and compassion Mountain Lifestyle: Live and work in one of North Carolina's most beautiful and desirable regions