Area Coordinator (56012)

Area Coordinators (AC) are live-on professional staff members with administrative responsibilities for three to four residence halls. This responsibility includes informal counseling and co-curricular education of residential students, supervision of a staff of resident assistants, graduate advisors, and oversight of facility’s needs. Successful applicants will have academic interests and experiences that include residential education, leadership development, a commitment to diversity, civic and social engagement, and an understanding of the needs of students transitioning to college, especially first-year and transfer students. We value colleagues who will be educators outside the classroom, who demonstrate intellectual curiosity and a commitment to academic excellence. By working collaboratively with colleagues both within and beyond residence life departments, ACs help residents foster leadership skills, develop critical reasoning skills, and practice ethical decision-making. This position requires flexibility of work hours, including some evening and weekend work. As live-on professionals, ACs are considered "essential University personnel," and must have skills in crisis management. Each AC participates in a night and weekend duty schedule, requiring periodic overnight monitoring of a duty phone, the ability to respond to emergency situations, and other related residential duties.ResponsibilitiesAdministrative and General ExpectationsLive-in residence and supervise assigned residential communitiesPerform administrative duties including, but not limited to assessment, monthly reports, occupancy and health and safety inspectionsProvide a staff presence within the area by being visible in the halls and developing a rapport with residentsAddress and document students who have violated the Student Code of ConductServe as a conduct hearing officer and facilitate meetings to promote opportunities for student accountability and reflectionLead an assigned Residential Education initiative such as student staff selection, training, residential operations, student leadership, community development, or professional developmentDevelop learning outcomes, goals, and ongoing assessment for programs and initiativesPartner with Housing Services and assist with housing and facilities management including room selection, key inventory, room condition inventory, room changes, damage assessment/billing, summer school placement, and building renovationCoordinate residence hall opening and closing in assigned residential area in collaboration with Housing ServicesMaintain a close working relationship with the Facilities staffAttend weekly Residential Life meetings and participate in trainings and workshopsPerform additional duties as assigned or required to meet Residential Education and University goals and objectivesCommunity DevelopmentImplement and evaluate the residential programming model, emphasizing competencies including academic success, exploration and leadership, community, diversity and inclusion, social justice, and wellnessDevelop a positive and inclusive working and living environment for staff and studentsProvide crisis intervention and resource referral to students in needEducate students about university policies and procedures including the Community of Responsibility StatementCreate, support, and attend building-wide and floor-wide programmingCommunicationMaintain honest, courteous and ethical relations with all members of the Claflin communityIdentify, support, and refer students to campus resources as necessaryMaintain confidentiality of all student issues and matters in compliance with FERPAMaintain a high level of professionalism and integrityCrisis Intervention & ResponseParticipate in an on-call duty rotation serving as a first responder and assist with crisis management, intervention, and emergency responseSupport students as they encounter various developmental and/or adjustment difficultiesProvide appropriate support and follow-up for students and staff involved in crisis or emergency situationsMaintain availability and accessibility to residents and student staffMaintain communication with appropriate professional staff to keep them informed of emergencies and crisis situationsDivisional InvolvementServe on department and University committees as assignedProvides resources and guidance regarding academic advisement and student success.Attend all departmental and divisional retreats and meetingsMaintain a high degree of visibility and availability to students and staff membersCollaborate with other departments within Student Development for campus wide eventsPerform other duties as assignedMinimum Qualifications: Two years of residential life, housing, or student affairs experienceBachelor's degree in Higher Education Administration or a related fieldExperience in training, selection, and supervision of student staffEffective written and public speaking skillsStrong commitment to studentsExcellent organizational, analytical, and critical thinking skillsOn-call and crisis management experiencePreferred Qualifications: Two years of full-time professional residential life, housing, or student affairs experienceAbility to be flexible in a fast-paced day-to-day work environmentExperience working with special interest housing communitiesStrong large-scale programming implementation skillsCommitment to developing campus partnerships with faculty and staffFacilities management operations