Insurance Operations Manager - Expert
$80 per hourMercor
Job Description
Job Description
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Policy Administration & Insurance Operations Manager
Type: Contract
Compensation: $80/hour
Location: Remote
Commitment: 20–40 hours/week
Role Responsibilities
- Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery.
- Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks.
- Write "golden" reference responses at experienced insurance-operations quality.
- Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards.
- Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions.
- Provide written feedback the research team uses to improve model behavior.
Qualifications
Must-Have
- 2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management.
- Understand the chronological policy lifecycle from intake and binding through issuance, servicing, renewal, termination, and record retention.
- Hands-on experience with policy administration systems, workflow queues, transaction controls, or quality-assurance processes.
- Ability to translate policy and procedural requirements into precise operational steps.
- Excellent written communication, process discipline, and high attention to detail.
- Ability to distinguish administrative execution from underwriting, claims, legal, and actuarial decisions.
Preferred
- Experience across multiple P&C lines or insurance platforms.
- Billing, premium audit, producer licensing, or forms-management experience.
- Experience implementing or testing a policy administration system.
- Lean , Six Sigma , project-management, or operations credential.
- Experience leading service teams or establishing operational controls.
Start Date
- Immediately ; applications reviewed on a rolling basis.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check:
- For any help or support, reach out to: View email address on ziprecruiter.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Insurance Operations Manager - Expert in New York, NY vacancy
$70 per hour
...working with a leading foundational AI lab to find experienced operations managers who can help train their latest language model on... ...business cases that measurably reduced cost or cycle time Expert-level document, spreadsheet, and slide craftsmanship, with excellent...SuggestedImmediate startRemote workFlexible hours$70 per hour
...Nov 5. Listed Today Proven track record managing capacity planning models, inventory... ...spreadsheets Experience authoring standard operating procedure playbooks Experience authoring... ...standard operating procedure playbooks Expert-level document, spreadsheet, and slide...SuggestedHourly payWeekly payImmediate startRemote workFlexible hours- Not Disclosed is seeking a Revenue Operations Lead to own systems, data infrastructure, and processes powering sales and go-to-market operations... ...The role combines hands-on CRM administration, prospect data management, territory planning, and analytical problem-solving. Key...SuggestedRemote job
- AHRC New York City is seeking a Revenue Operations Specialist to mentor Revenue Operations Coordinators and provide back-up to the Revenue Operations Manager to ensure billing and posting deadlines are met. The role spans multiple billing systems, external payer portals...Suggested
$70 per hour
...leading foundational AI lab to find experienced VPs of hospitality operations who can help train their latest language model on professional... ...experience service standards that define premium hospitality Expert-level document, spreadsheet, and slide craftsmanship, with...SuggestedWeekly payImmediate startRemote workFlexible hours$70 per hour
...with a leading foundational AI lab to find experienced research operations leads who can help train their latest language model on... ...data into usability test findings decks and journey map documents Expert-level document, spreadsheet, and slide craftsmanship, with excellent...Immediate startRemote workFlexible hours$70 per hour
Ethos is seeking an HR Operations Lead to help train an AI language model on professional documents, spreadsheets, and slide decks. You will own core HR workflows, including job descriptions, offer letters, policy drafting, performance templates, and compensation trackers...Remote jobImmediate startFlexible hours$70 per hour
...foundational AI lab to find experienced HR operations leads who can help train their latest... ...policy, or performance-review materials Expert-level document, spreadsheet, and slide craftsmanship... ...Ethos ⢠Business $70 /hr Category Manager Expert Ethos ⢠Business $70 /hr...Hourly payWeekly payImmediate startRemote workFlexible hours- Hire Emerald is seeking an experienced HR Operations Specialist with hands-on Rippling expertise to lead its HR administration for a U.S.... ...coordination, and policy configuration across states. You will manage onboarding and offboarding for U.S. employees, maintain accurate...Remote job
- ApTask is seeking candidates with a minimum of 3-4 years of experience in syndicated loan operations for a role in New York. Ideal candidates must have direct experience with LoanIQ and a solid understanding of SOFR-based lending conventions. Attention to detail in a high...
- Customers Bank in Pennsylvania is looking for a Loan Operations Specialist. This role involves onboarding, servicing, and managing loans while ensuring operational excellence and compliance. The ideal candidate will have 3-5 years of experience in Loan Operations and a...
$100 per hour
...with a leading foundational AI lab to find experienced crm operations managers who can help train their latest language model on professional... ...dashboards that sales and marketing leadership rely on Expert-level document, spreadsheet, and slide craftsmanship, with excellent...Immediate startRemote workFlexible hours$70 per hour
...foundational AI lab to find experienced heads of operations who can help train their latest language... ...operations with 4+ years in operations management, capacity planning, or continuous... ...measurably reduced cost or cycle time Expert‑level document, spreadsheet, and slide craftsmanship...Immediate startRemote workFlexible hours- Posted 2 days agoINSURANCE Agency Operation Manager /Commercial Line Account Manager opening in Suffolk County, Long Island, NY. Seeking a dynamic multi -talented individual with experienced in Commercial line Account Management who can oversee various agency functions....Work at office
Pryor Associates Executive Search
New York, NY1 day ago - The Moinian Group is seeking an Insurance Operations & Claims Administrator to provide internal administrative, operational, and project-management support across its real estate portfolio, development projects, and corporate exposures. The role serves as the central internal...
- Washington University in St. Louis is seeking a Billing Operations Specialist to support day-to-day administration of staff insurance-related tasks. The role includes supervising, advising, and overseeing posting, collections, and reimbursements, along with counseling patients...Remote job
- ...Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and... ...of Compass Group USA Sterile Processing Operations Manager - Evenings - Brooklyn, NY Job Summary... ...benefits. Medical Vision Life Insurance/ AD Disability Insurance Retirement Plan...Hourly payLocal areaFlexible hoursAfternoon shift
Compass Group
New York, NY3 days ago - ...Overview The Starbucks Daily Operations Leader directs daily... ...quality customer service and expertly crafted beverages, modeling... ...ordering, receiving, inventory management, and invoice processing to... ...vision/dental/life/disability insurance options, PTO accruals,...Daily paidFull timePart timeLocal areaAll shiftsFlexible hoursAfternoon shift
Macy's
New York, NY23 days ago $135k - $162k
...Description Join Amazon's Pathways Operations internship and tackle real-world operational challenges at one of our dynamic facilities... ...split your time between hands-on operations exposure — shadowing managers, leading gemba walks, and participating in business reviews —...Full timeSummer workInternshipSummer internshipImmediate startAmazon
New York, NY1 day ago- ...Aquent LLC is collaborating with a pioneering organization to optimize operational efficiency and partner engagement. The Operations Manager will streamline contract processes, empower sales teams, and manage high-volume, global initiatives, ensuring audit-ready data and...Contract work
Aquent LLC
New York, NY1 day ago - Naukri Mitra in the United States is seeking a Remote Life Insurance Underwriter to evaluate applications and make risk decisions from... ...for a nationwide client base. You will collaborate with case management, agent support, and cross‑functional teams, maintaining thorough...Remote job
$84k - $202k
...The Opportunity As a Management Consulting - Sector Operations - Health Senior Associate Intern you will support client-focused work within our Advisory practice, contributing to sector operations efforts across health organizations through research, analysis, and day...Summer workInternshipH1bPwC
New York, NY4 days ago- ...working with a fast-growing specialty insurance business looking to hire a Senior Claims Operations professional into its global... ...within agreed timelines. Managing data queries, reconciliations and... ...of escalation and subject-matter expert for claims operational issues. Supporting...Remote jobFlexible hours
$175 per hour
Position: Insurance Leaders: Perspectives on Strategy and Operations Type: One-time Contract Compensation: $175 (One-Time) Location: Remote Commitment: Complete... ...approach to insurance strategy and operational management. Explain operational bottlenecks or challenges your...Remote jobContract work$77.22k - $132.38k
...International Payroll Operations Lead Here at Siemens, we take pride in enabling sustainable progress through technology. We do this... ...in international payroll, global mobility, and shadow payroll management combined. ~5+ years advanced understanding of US and/or Canadian...Full timeLocal areaImmediate startRemote workWork from homeHome officeSiemens
New York, NY4 days ago- ...Only 1% of Americans have what it takes to be in Navy Special Operations. These elite warriors don’t just serve—they clear explosives,... ...salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training...Full time
U.S. Navy
New York, NY2 days ago - ...Onward Search is seeking a Program Manager for Research Operations to design and implement the survey operating infrastructure for a client project, starting with a pilot program. You will collaborate across teams to ensure compliant, high-quality survey research practices...Contract work
Onward Search
New York, NY1 day ago - ...OPERATIONS SPECIALIST Do you have what it takes to lead in the heart of Naval combat? As an Operations Specialist, you will serve as... ...salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training...Full timePart timeWorldwideOverseasNight shift
U.S. Navy
New York, NY1 day ago - ...Our Batavia, NY location is looking for a detail-oriented Delivery Operations Coordinator to manage scheduling, coordinate with guests, and support our delivery teams. You’ll ensure every delivery runs smoothly and every guest has a great experience! What You’ll Do...Hourly payWork at officeMonday to Friday
Ashley | The Wellsville Group
New York, NY9 days ago $110k - $120k
...The NBCUniversal Team is looking for a Sustainable Operations Program Manager to join our Sustainability team. In this role, you will... ...sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety...Full timeWork experience placementNbcuniversal Media, LLC
New York, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Insurance Operations Manager - Expert. Be the first to apply!
Related searches
- medical insurance manager New York, NY
- insurance supervisor New York, NY
- insurance case manager work from home New York, NY
- finance and insurance manager New York, NY
- health insurance manager New York, NY
- senior manager insurance New York, NY
- life insurance manager New York, NY
- insurance manager New York, NY
- director customer operations New York, NY
- field operations supervisor New York, NY