Account Coordinator, Drybar & Curlsmith

Account Coordinator, Drybar & Curlsmith

Our Beauty & Wellness division empowers consumers with trusted products that support self-care, from salon-quality styling tools to wellness devices like humidifiers and air purifiers. Our innovative products and solutions promote healthy living, elevating the lives of consumers every day. This business unit includes Braun, PUR, Honeywell, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon brands, and this role may support one or more of these brands.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position: Account Coordinator, Drybar & Curlsmith

Department: Beauty Drybar & Curlsmith

Work Location: Remote, eligible candidates will reside within 30 Miles of Austin, Texas

What you will be doing:

Assist in execution of Sales Strategy & sales and customer needs. Supports sales management team for specific customers and/or channels. Proactively problem solve & find opportunities.

• Build and execute strategic growth plans with retail partners to drive incremental sales and strengthen long-term relationships.
• Own key door and retail management relationships with Ulta, Sephora, Nordstrom, and Macy to drive sales growth, educate and bring brand awareness.
• Leverage tools such as sales reporting, SalesForce and Independent Contractors (IC) to develop and refine territory strategy.
• Experience conducting strategic planning sessions, including quarterly business reviews and event planning meetings with store partners.
• Set and track measurable goals: pivot strategies quickly to ensure results. Identify and remove obstacles to success, creating a culture of agility and performance.
• Plan and execute in-store events that elevate customer experience, ensuring sales targets are met and strong ROI is achieved. Plan and manage budgets in partnership with the Account Executive and Regional Sales Manager.
• Challenge conventional thinking and drive new store in-store activity to elevate team performance.
• Build strong relationships with store management, regional/district managers, event managers, education managers and retail store associates within multiple retail locations.
• Create an open and collaborative environment that influences both internal & external sales teams.
• Maintain a high level of knowledge of all products as well as ingredients and provide best-in-class shopper experience to attract and retain customers.
• Optimize call cycles and store visits to maximize productivity/ROI, brand presence, and impactful engagement with store teams.
• Maintain Salesforce Calendar, SharePoint tracking grids, and retailer store visit portals.
• Meet all deadlines for requests including calendar, call cycle, expenses, and event/weekly sales recaps. Understand retail partner protocols, support, and adhere to their policies.

Skills needed to be successful in this role:

• Expertise in negotiation, analytics, sales planning, budgeting and relationship management.
• Skilled in coaching, process development, and market strategy.
• Demonstrated ability to develop strategic territory plans in partnership with Account Executive and leadership.
• Strong communication skills (verbal, written, interpersonal).
• In Store Operational Excellence merchandising and inventory management.

Minimum Qualifications:

• Bachelor's Degree.
• 2 years of experience in at least 2 of the following retailers (ULTA, Sephora, Nordstrom, Macy's).
• 2 years of multi-Door experience.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Ability to work a Tuesday Saturday schedule.
• Valid Driver's license and personal insurance.
• Requires the ability to lift 50 pounds.
• This role requires reliable transportation to travel to various store locations; a valid driver's license may be required depending on region.
• Authorized to work in the United States on a full-time basis.

Preferred Qualifications:

• Bilingual candidates with bilingual English/Spanish capabilities.
• Licensed and experienced Hairstylist/Cosmetologist.

In California, Colorado, Massachusetts, New Jersey and New York, the standard base pay range for this role is $60,259 - $75,324 annually. This base pay range is specific to California, Colorado, Massachusetts, New Jersey and New York and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.