US|Finance Coordinator|Contractor

Job Description:

This is a great opportunity to join the Accounts Receivable Department as Finance Customer Management Coordinator. The Coordinator's primary role is to review aged receivables, identify the root cause of delinquent balances and reconcile customer accounts. They must partner with Customers, Sales, Delivery, and Execution Teams, and Technology Teams to analyze issues with financial operations and solve problems in a timely and effective manner. They will contribute to the success by driving cash flow and mitigating risk. We offer a flexible work-from-home environment with the opportunity for career advancement.

Job Responsibilities:
• Actively monitor aging and metric reports to identify risk
• Analyze and resolve any skipped invoices, quantity shortages, and pricing discrepancies with the appropriate internal and external business partners
• Accurately manage and prioritize an extensive revolving portfolio of delinquent and distressed accounts
• Initiate regular/reoccurring contact with customers to quickly resolve overdue balances by phone and email
• Ensure accurate documentation of collections efforts and customer contact information
• Engage with customers to understand accounting, purchasing, and delivery processes and procedures
• Perform as the primary owner of root cause resolution for customer exceptions
• Ensure accurate customer information at all times; (i.e. store #, vendor #, statement billing requirements, tax exemptions, etc.) and perform system maintenance when necessary
• Project account performance for period and quarter end reporting purposes
• Take ownership and deliver against both personal and team goals
• Drive self-improvement and continuous learning through coaching and feedback
• Demonstrate initiative for expanding own skill set and knowledge of business

Required Qualifications:
• Demonstrated experience in business-to-business collections
• Associates Degree and/or 1-3 years of experience in Accounting or Finance related field (Preferred)
• 4 Year Degree in Business, Finance, or Accounting (Preferred)
• Strong written and verbal communication skills
• Results oriented with a demonstrated ability to work independently and execute on goals with little supervision
• High level of attention to detail and organizations skills
• Analytical and problem-solving skills
• Creative thinking leveraging technology to drive process improvements
• Proficiency in MS Office applications; (must be intermediate or higher in Excel skills)
• Experience with Accounting Systems and AR modules