Field Service Engineer

Field Service Engineer About The Company Located in Colorado Springs, Colorado, SOMOS IWT is an OEM that manufactures an end‑to‑end solution for many customers needing slicing, grinding, and polishing equipment. Our customers work in a variety of industries, including medical, defense, precision optics, electronic sensors, watches, and green technologies such as EV, solar, and fuel cells. With 20+ employees, this family‑owned company has an entrepreneurial spirit focused on innovation, a casual, high‑energy, results‑oriented culture, and competitive benefits including generous paid time off and a 401k match. Position Summary SOMOS-IWT Field Service Engineers are responsible for effectively providing services to support the on‑site installation, start‑up, training, and maintenance of advanced diamond wire saws and related equipment. Responsibilities Field service for saws and lapping/polishing equipment globally Provide technical support to customers Provide basic process support to customers Installation, start‑ups and commissioning of equipment Assemble and troubleshoot specialty equipment prior to shipping Instruct customers on applications, machine operation and safety at customer locations Learn or perform PLC, HMI, and Drive commissioning and configuration Train customers on machine maintenance procedures at customer location Provide remote support to customers Manage customer accounts and service scheduling Assist with creating technical documentation Troubleshoot complex PLC motion and control systems Minimum Requirements Self‑motivated and willing to work in demanding environments with little or no supervision; proactive initiative Valid driver’s license Associate or bachelor’s degree in an engineering or technology discipline, or equivalent experience 1‑5 years of experience servicing CNC machine manufacturing equipment for semiconductor, automotive, aerospace, and medical industries Strong interpersonal skills and ability to represent the company professionally Exceptional electro‑mechanical troubleshooting skills; ability to work independently and think on the fly Use of company diagnostic tools and documentation to resolve equipment issues Must possess or be able to obtain a US passport for travel outside the US Able to lift 50 lbs Ability to sit and/or stand for long periods Create documented procedures and published task plans Represent SOMOS IWT to the customer in a professional manner, prioritizing the customer’s needs Must be willing to travel up to 50% of the time, both domestically and internationally Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Benefits & Wages Salary range: $65,000 – $75,000. We offer a highly competitive compensation package including base salary, health benefits, and vacation time. FLSA & Employment Status Full Time Non‑Exempt How to Apply Please visit our careers page to see more job opportunities. Equal Opportunity Employer SOMOS IWT INC is an Equal Opportunity Employer which promotes a drug/alcohol free work environment with mandatory pre‑employment drug testing and ongoing random drug testing as required. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. #J-18808-Ljbffr SOMOS IWT INC