Tier I Help Desk Specialist MSP Support
Softrim
Softrim LLC is seeking a Help Desk Specialist to support MSP clients nationwide from Alpharetta, GA. The role requires troubleshooting desktops, networks, and servers, with strong customer service and communication skills.
Responsibilities include Tier 1/2 remote support, AD management, and documentation in ConnectWise. The position is full-time, in-office, with benefits after introductory period.
#J-18808-LjbffrVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Tier I Help Desk Specialist MSP Support in Alpharetta, GA vacancy
- ...own and elevate the customer support experience at a fast-growing SaaS... ...a Sr. Technical Support Specialist to be the technical front line... ...ticket queue end to end, resolve Tier 1 and Tier 2 issues, and make... ...maintain external, customer-facing help documentation, knowledge base...SuggestedWork at office3 days per week
$45k - $65k
Job Title: IT Help Desk Technician (MSP) Pay: $45,000 - $65,000, based on experience MUST LIVE IN THE ATLANTA AREA TO QUALIFY! Summary: Join a growing managed services provider supporting small and mid-sized businesses across metro Atlanta. As an IT Help Desk Technician...SuggestedLive inRemote work- At Corkyy, we're proud to help great companies find the right people. The job below... ...involved. The role We're hiring a Technical Support Specialist to be the technical backstop for our... ...What you'll do Escalation management Own Tier 2 escalations from the Customer Support...SuggestedFull timeImmediate start
- ...seeking a dependable and detail-oriented IT Help Desk Technician to join our internal IT team.... ...years of experience providing technical support in a corporate environment, with strong... ...Technical Support: Provide Tier 1 and basic Tier 2 technical assistance to...SuggestedWork at office
- ...Ministry Brands is seeking an IT Support Technician to deliver high-touch, white-glove IT support for executive staff at the Alpharetta office and to own the hardware lifecycle from procurement to disposition. The role requires strong customer service, technical fundamentals...SuggestedWork at officeRemote work
- ...Job Title: IT Helpdesk Support Technician Employment Type: Full-Time Reports to... .... Key Responsibilities: Service Desk Operations Serve as the initial point... ...and priority. Triage and resolve Tier 1 and Tier 2 incidents covering desktops,...Full timeWork at officeImmediate startRemote workWork from homeShift work
$20 - $23 per hour
...Technical Support Specialist We are seeking an experienced and driven RCC Technical Support Specialist with 2-3 years. The RCC Technical Support Specialist is responsible for managing the help desk while delivering high-quality technical customer support for Superior...Temporary workLocal areaRemote work- Genuine Parts Company is seeking a Parts Specialist to provide and source parts for fleet customers, leveraging your automotive knowledge and parts experience. You will assist team members and answer customer questions while delivering outstanding service in a fast-paced...
- Job Description - IT Service Desk Technician (2613889) IT Service Desk Technician - 26138... ...Desk Technician’s role provides technical support to all PruittHealth partners and PruittHealth... ...requests Escalate issues to the next Tier with next level of difficulty Install, make...For contractorsWork at office
- ...A Service Desk Technician is a critical member of an organization's IT support team. This role provides efficient and effective technical support to end-users, resolves... ..., configuration, and troubleshooting. Help users navigate and utilize various software applications...Work at officeRemote work
- ...Job DescriptionJob DescriptionPOSITION DESCRIPTIONDesktop Support TechnicianDepartment: Information Technology | FLSA Classification:... ...eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity.• Demonstrated experience supporting...Work experience placementWork at officeLocal areaRemote workAll shiftsShift workAfternoon shift
$59.2k - $98.6k
...enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle... ...accurate, thorough documentation in a fast-paced environment to support a variety of deliverables such as installation guides, help...Local area- ...Beyond IT Support in Lilburn, GA is seeking a skilled Bench Technician with 3-5 years of experience in IT support. The role involves diagnosing, repairing, and refurbishing IT equipment, and maintaining detailed records of repairs. Ideal candidates will have A Plus Certification...
- ...process. This role will act within established guidelines and support the Underwriting teams; working closely with Underwriting... ...individual knowledge might lend itself to fulfilling this role and help us achieve our goals. Proficient verbal and written communication...Work at office3 days per week
- ...looking for an opportunity for a reputable company with a positive work environment? Our client is looking for a Cash Application Specialist to join their team onsite in Alpharetta GA. Please contact us today to discuss this opportunity!Job ResponsibilitiesApply large...Permanent employmentWork at officeLocal area
- ...Mainframe Testing Support Analyst We are looking for a seasoned Mainframe Testing Support Analyst to provide end-to-end testing support across backend systems. The ideal candidate will have strong technical expertise in mainframe environments and a proactive approach to...
- ...installation guides, API docs, and knowledge base articles while collaborating with Product Management and Technology teams. The role supports a hybrid work model (3x week in Alpharetta) and requires strong writing and editing skills, plus two years of technical writing...
$22.69 - $28.32 per hour
Technical Support Analyst - Empower Our Customers and Drive Success Ready to make a tangible impact on global customer experiences? Trimble... ...dynamic production environment. Join our collaborative team and help customers thrive while shaping the future of our innovative...Hourly payFull timeLocal areaWorldwide- The IT Support Technician I provides onsite technical support for executive staff at the Alpharetta office and serves as a key member of... ...Assist with new hire onboarding (device setup, first‑day readiness, desk setup) Support conference room and office technology (Teams...Permanent employmentContract workWork at officeRemote workWork from homeMonday to Friday
$40k - $60k
Information Technology Help Desk Technician Required Qualifications Excellent customer service and communication skills. Two to five years... .... Preferred Qualifications Previous experience in a technical support role is a plus but not required. Understanding of technology...Contract workWork experience placementShift workAfternoon shift- Ministry Brands is looking for aIT Support Technician to join our growing team! Who we are Ministry Brands is a leading provider of SaaS... ...Assist with new hire onboarding (device setup, first day readiness, desk setup) Support conference room and office technology (Teams...Work at officeRemote workWork from homeFlexible hours1 day per week
$157.52k - $230.86k
...during life cycle management and leading Specialist reports on current to future customer... ...oversee go-live sessions and provide customer support. This position is eligible for the... ..., employees, and thought leaders, SAP helps the world run better and improves people...Permanent employmentFull timeFlexible hours- We are looking for an experienced Cash Application Specialist to join an organization in Alpharetta, Georgia. This Long-term Contract position... ...across financial systems, and advanced spreadsheet skills to support daily reporting and reconciliation.Responsibilities:• Process...Long term contract
- ...world's most sought-after niche digital transformation company that helps customers realize value through innovation. Our mission is to co... ...() is a great place to grow your career. Junior Technical Support Analyst Location: Hybrid – Georgia Employment Type: 12...Contract workInternship
- ...Experienced Technical Assistant/Jr. Underwriting Assistant supporting Westfield Specialty Insurance's growing E&S Casualty Team. Responsibilities... ...Understanding of the Excess Casualty Product. Strong desk management, written and verbal communication skills. Strong...Work experience placementWork from homeHome office
- .... Key responsibilities include handling SAP-based order entry, ensuring timely email responses, and coordinating with internal teams to support customers and sales management. Requires 1–3 years of experience and a high school diploma or equivalent. #J-18808-LjbffrTemporary work
- The City of Roswell is seeking an Administrative Specialist II in Roswell, GA to support the Community Development department. The role emphasizes administrative coordination between the department and central administration, handling routine clerical and customer service...
- ...responsible for working across a suite of applications, with hands-on involvement in application design, development, and production support for Java-based application platforms in the fields of digital marketing and content management. The position will report to a...
- ...SQL queries and API payload analysis, to understand data flow through systems. Develop test scenarios and acceptance criteria, and support or lead User Acceptance Testing (UAT) to validate technical solutions. Serve as the primary liaison between business units and IT,...
- ...in VGStudio MAX. Collaborate with design engineering and metrology to resolve product variation issues, define tolerances, and support root cause analysis. Develop and implement standardized workflows for CT data processing across sites, including correlation and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tier I Help Desk Specialist MSP Support. Be the first to apply!
Related searches
- product support technician Alpharetta, GA
- technical solutions specialist Alpharetta, GA
- technical associate Alpharetta, GA
- help desk administrator Alpharetta, GA
- IT support technician Alpharetta, GA
- support technician Alpharetta, GA
- technical assistant Alpharetta, GA
- desktop support analyst Alpharetta, GA
- technical support associate Alpharetta, GA
- user support analyst Alpharetta, GA




