Production Lead - 2nd Shift

Production Lead

Position Overview

The Production Lead is responsible for setting up the production department to build orders. The position will lead a team of employees working together to build Quaker Window and Door products. The Production Lead will set up and manage the production line effectively utilizing materials, staff and order information. They will train employees in the appropriate process and procedures to complete each step in their department. The Production Lead will explain safety and quality requirements and motivate staff to perform efficiently. Prompt and regular attendance is crucial for the Production Lead position. An employee in this position must be knowledgeable of Quaker's materials, products and systems, and must be a leader of open book management. They must be good communicators and approachable to successfully lead staff.

Division: Commercial

Shift: 2nd shift: Mon-Thursday, 4:15pm to 3:00am

Duties and Responsibilities

• Set up and manage the production line for each daily schedule
• Order material including glass, order repairs and view Bill of Materials
• Track orders and replacement orders, manage backlog, communicate priorities and how repairs are handled
• Plan ahead, know what job is coming up next and have materials ready
• Understand operation of all necessary tools and machinery in the department and initiate a resolution of any equipment issues that arise
• Indirect supervision of all production staff in the department, support employee engagement
• Lead and motivate a team to meet production goals, utilize the Training & Communication Boards
• Ensure staff including transfer staff are properly trained to meet the quality expectations for the department, cross-train staff or have them cross-trained when they are ready to learn more, and ensure New Hire Progress Reports are completed for new hires
• Meet the daily production number goal and prepare for upcoming load dates, understand order priority & manage backlog
• Be responsible for the quality and on-time delivery of all orders & communicate quality results to all production line staff
• Communicate needs from Production Supervisor to department staff, also communicate with supplier departments, Shipping and the next shift if applicable, appropriately follow-up when necessary
• Know the Standard Operating Procedures for products made in the department, be able to solve problems when issues arise
• Be responsible for ensuring the production line staff follow all safety regulations & guidelines, submit Accident Reporting and documentation when necessary
• Identify safety expectations for the team and the monthly Safety Goals, prepare for Safety Audits
• Ensure Cycle Counts are completed timely to support accurate inventory, resolve variances
• Research and gather an understanding of the department finances, communicate costs to the team to build financial awareness
• Hold daily huddles with staff to communicate important information, including financials, forecasting and Key Performance Indicators
• Use Lean Six Sigma strategies to eliminate or minimize waste and improve efficiencies
• Prompt and regular attendance at an assigned work location.
• Interact and communicate with employees and internal customers in an appropriate manner.
• Availability on site to confer with staff members with whom the employee must interact on a regular basis.
• Communicate via email and prepare reports.
• Review and analyze data and information concerning quality results, safety audits and on-time-complete results.
• Plan, prioritize and monitor production department activities.
• Oversee the completion of assigned tasks/projects in a timely manner.

Supervisory Responsibility

The Production Lead position has indirect leadership and supervisory responsibilities including assisting with assigning and checking the work of others. The position will also monitor staff performance and employee retention. The individual will train employees, provide performance feedback and assist in completing any correction or discipline necessary. Additionally, the Production Lead will assist in determining means, methods and materials for performing work.

Safety

Observe safety and security policies and procedures, including proper use of Personal Protective Equipment including but not limited to eye and toe protection; report potentially unsafe conditions; and use equipment and materials properly. Follow any job-specific or department-specific safety requirements such as Safe Product Handling Guidelines, Basic Tool Safety, Lock Out Tag Out, Safe Pallet Jack Operation and Safe Lift. Additional Personal Protective Equipment such as face or hearing protection, cut proof 5 or greater gloves or a leather apron may be necessary based on the department responsibilities.

Travel

Minimal travel is required for professional development or to backup similar positions on other Quaker campuses.

Qualifications

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Familiarity with Microsoft Office software: Excel, Word, Outlook
• Proficient Knowledge of the Manufacturing Line
• Proficient Knowledge of Quaker Product Terminology and Order Sticker Information
• Proficient Knowledge of Materials Used for Units Produced in the Department
• Proficient Knowledge of Quaker's Internal Order Tracking System, the Production Portal and Manager Plus for Equipment Needs
• Accurate Use of a Tape Measure
• Ability to Distinguish Material Defects from Quality Material
• Safe and Proficient Usage of Hand and Power Tools

Education and Experience

The expectation is that the individual has achieved a minimum level of education and/or related expertise to qualify for this position.

• High School Diploma or a Passed General Education Development Test Preferred
• Minimum 1-2 Years Experience in Manufacturing
• Experience as a Production Assistant or an equivalent leadership role preferred

Competencies and Skills

• Dependable / Punctual / Reliable
• Technical Capacity
• Problem Solving
• Accuracy
• Approachable / Collaboration / Team Building
• Safety & Quality Focused
• Discretion & Confidentiality
• Positive Attitude
• Organized
• Flexible
• Basic Mathematical Skills

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Evening or weekend work will be required when the workload demands.

Physical Demands

The demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a manufacturing job. The employee must be able to:

• regularly lift and/or carry objects weighing between 40-70 pounds, and occasionally lift and/or move up to 125 pounds through an assisted lift or team lifting;
• work shifts of at least 8-10 hours, and occasionally longer, for 5-6 days each week;
• stand for prolonged periods; and
• bend, stoop, twist, reach, crouch, crawl, stretch and pull

Vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

This position must use an assisted lift or team lift any time one is available and objects exceeding 75 pounds need lifting or carrying.

It is an essential job function and safety rule, applicable to every employee working in a safety sensitive classified position, to be able to work in a constant state of alertness and in a safe manner.

Work Environment While performing the duties of this job, the employee is exposed to climactic variations, fumes or airborne particles, various levels of vibration, and moving mechanical parts. Various different types of Personal Protective Equipment might be required based on the employee's work location. The noise level in the work environment may require hearing protection.

Other Duties and Responsibilities

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at the discretion of management at any time.

Equal Employment Opportunity Statement

Quaker is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Quaker will be based on merit, qualifications, abilities, and Quaker's needs and resources. Quaker does not discriminate in any employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability, genetic information, military status, or any other category protected by law.