POS Engineer
$82.65k - $185.8kHana Cloud Solutions
Responsibilities Install and set up POS solutions at the stores Configure system settings to meet specific business requirements Manage the processes to transfer funds between customers, merchants, and financial institutions. Provide technical assistance to merchants and financial team regarding payment processing issues. Monitor and resolve discrepancies in transactions. Conduct PoC to improve/expand the payment system and internal backend system. Develop/Automate new innovative features and apply to the system for enhancement. Perform Tier 2 technical troubleshooting Perform routine maintenance to ensure system stability and performance. Communicate persuasively with store personnel to alleviate their technical problems Collaborate with employees across the company to maximize their work effectiveness by ensuring proper technology operations. Perform compliance activities and establish day-to-day operation to meet requirements. Renewal of licenses, planning and implementing IT security to meet legal requirements Qualifications / Skills Bachelor's Degree, Information Technology/Computer Science 4~7 years of relevant experience Understanding of payment system flow/structure Strong technical knowledge and skills, particularly in computer hardware and software. Basic network knowledge Basic data analysis Toshiba POS hardware system installation/operation Collaboration with merchant processors PCI Compliance is a plus POS software development is a plus Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy 401 (k) Retirement Plan with up to 5% match per company policy Life Insurance and AD&D (Accidental death & Dismemberment) per company policy BTA Insurance (Business Travel Accident Coverage) Company provided lunch Paid-time off (PTO) and Paid Holidays per company policy Celebration & Condolence Benefits per company policy Smart Card: Earn additional 4 points to the standard $1 = 1 point Holiday Gift certificates per company policy FSA (Flexible Spending Account) per company policy DCFSA (Dependent Child Care Spending Account) per company policy Work Hours 8:30 AM - 5:30 PM, Mon - Fri Salary Range $82,650 - $185,800 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Hana Cloud Solutions
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