SALES ASSISTANT (ASSISTED LIVING)

Sales Assistant

The main function of the Sales Assistant is to build, grow, and maintain acceptable community census levels by managing the community's inquiry and admission process and provide customers with community-related information via discovery calls, community tours, conversations, and follow-ups.

To our staff we provide:

• Competitive wages
• Exceptional career advancement opportunities through our Pathway to Promotion program
• A full range of health plans - including vision and dental!
• SwiftMD - Telemedicine that is available to all employees at no cost!
• Paid holidays and Paid Time Off
• $10,000 Company paid Life Insurance
• Family planning and support services through Maven
• Voluntary Short-Term Disability, Accident Coverage, and Critical Illness
• Confidential Employee Assistance Program
• Retirement savings plans
• Flexible Spending Accounts
• On-demand wages via ZayZoon. No need to wait until payday!
• Employee referral bonuses
• Rewards Program based on Years of Service and PLC Employee of the Year Awards!

Your responsibilities:

• Maintains updated bed availability and community services information
• Processes and ensures appropriate admission papers and signatures are obtained from residents or responsible parties prior to admission
• Works closely with nursing staff, residents, and family members to coordinate new resident admissions
• Conducts community tours as necessary
• Monitors and evaluates customer satisfaction
• Develops and manages the resident census growth plans
• Completes daily discovery calls with prospects and families with the goal of them coming to tour the community
• Works with the Director of Sales & Marketing on growing census in the community
• Participates in the Sales and Marketing Process, as necessary, by working with local community agencies to generate a positive facility image and encourage referral activities
• Develops strategies to maximize potential referral sources, including, but not limited to, hospitals, physicians, insurers and other health care agencies
• Plans and implements community promotional and advertising events and activities within budget
• Assists in the development of community materials, including brochures, press releases and advertisements
• Forecasts, implements and monitors sales and marketing plans and budget under the direct supervision of the Executive Director
• Acts as a representative of the community at networking and promotional events and/or activities

Qualifications:

• Bachelor's Degree, a minimum of 3 years experience in a healthcare admissions role, and/or an equivalent combination of education and experience
• Experience working in a long-term care setting is preferred
• Must maintain a valid driver's license in the applicable state.