Office Manager

  Job Title: Office Manager
Reporting To: Operating Director
Status: Exempt

Office Location: Forest Lake, MN
Salary: $45,000

Employee and Fringe Benefits:

• Access to company-sponsored benefits plan that includes coverage for health, dental, vision, life, and other insurance benefits

• PTO : Accrues at 1 day per month

• Growth Bonus 

• WOTC Bonus 

• Phone Stipend

What We Do:
Cornerstone Caregiving is passionate about helping seniors age in place in a setting and manner of their choosing. We believe seniors deserve the opportunity to age in a healthy, dignified environment. As a leading, nationwide home care organization serving seniors in more than 400 locations, Cornerstone remains committed to providing the highest quality of care to those that cared for us.

Job Description:
The Office Manager’s primary focus is to ensure the office operates efficiently, staying well-organized and administratively structured. This role oversees daily administrative tasks and manages the office’s phone lines.

Job Responsibilities:

• State Compliance: Ensure adherence to state regulations by coordinating RN visits and maintaining all required compliance documentation.

• Documentation Management: Maintain and organize client and caregiver files, including orientation packets and required paperwork.

• Supply & Inventory Ordering: Order and track office and operational supplies to ensure uninterrupted service delivery.

• Reception & Front Desk Support: Greet visitors, answer phones, and manage incoming communications professionally.

• Shared On-call Duties: Participate in on-call rotation, responding to client, caregiver or operations needs after hours as needed.

• Office Operations & Administrative Support: Coordinate day-to-day office activities, scheduling, and general administrative tasks; assist supervisors as needed.

Travel: 

• Limited travel as needed for various sales, marketing, and client care service needs.

• Must have reliable transportation to meet the needs of position and scope of job responsibilities.

Education & Certifications:

• High school diploma or equivalent degree

• Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience; and minimum of two years’ experience as Administrator and/or managing sales, customer service, and human resources functions within an office setting

• Valid drivers license

• Valid state required proof of auto insurance

 

Preferred Skills: 

• A proven leader with previous experience managing a team

• Success with meeting sales and business development goals

• Ability to work autonomously in a fast-paced environment

• Comfortable working with technology

• Entrepreneurial mindset

• Experience with direct recruitment, hiring, and oversight of staff

• Strong interpersonal and communication skills

• Proficient in Google Workspace (Gmail, Meet, Calendar, Docs, Sheets, etc.)

Physical Requirements: 
The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

This position may involve any or all of the following (not a complete list): sitting and standing for long periods of time; bending and stooping required; lifting up to 10 lbs. regularly and up to 50+ lbs. may be required; using a computer for extended periods: typing, staring at a bright monitor or TV screen; using fingers, wrists, and arms; stress on back may occur.

Work Environment:

• Office Environment: high-paced office environment; continuous phone use/ringing; talking; various noise levels; interactions with employees, referral sources, and clients; possible exposure to prescription drugs, bodily fluids, small appliances for cooking, cooling, and heating foods or securely storing medications.

• Client’s Environment: Unknown environments; bodily fluids, household and human germs; extreme cold or hot temperatures in or outside; light to heavy traffic; inclement weather; human body weights that vary based on client health and lifting as prescribed or needed per plan of care; 50+ lbs.

This job description is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position but rather describes the general nature and level of work being performed. The requirements listed above are representative of the minimum levels of knowledge, skills and ability necessary to perform the job. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

This job description also reflects the Company’s assessment of the essential functions of the position. The Company will make reasonable job-related accommodations to allow qualified applicants and employees with disabilities to perform those essential functions. The Company reserves the right to assign different or additional duties and responsibilities to this position or to reassign duties and responsibilities to other positions. Continued employment remains on an “at-will” basis.

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