Professional Services Engineer

Fortinet is growing and we are looking to hire Professional Services Engineers to join our team in Dallas, TX. The dedicated Professional Services consultant is assigned to the end user for the duration of this agreement. He/she will work with the end user to define the specific daily activities. Job Responsibilities The Professional Services Consultant daily activities include but are not limited to: Assisting client staff with day to day Fortinet products operation/support Development of methods of procedure (MOPs) for migrations, upgrades and updates Development of test plans and testing new features and/or releases Verifying configurations and implementing best practices Performing interoperability evaluation of devices that interact with Fortinet products Training and knowledge transfer to client staff Develop and maintain core competency on Fortinet’s product line and technologies Resolve and/or escalates issues in a timely fashion Requirements 7+ Years experience in LAN/WAN/Internet consulting, support and/or administration 5+ Years experience with Network Security Products 2+ Years experience with Fortinet products Experience working as a Professional Services Consultant/Engineer is a plus Solid understanding of security and networking principals and technologies such as: Network Security Infrastructure – Switching, Routing, Load Balancing, WiFi Security systems – Firewall, IPS, VPN, Antivirus, AntiSpam, Web Filtering, Application Control Excellent troubleshooting skills Outstanding oral communication and presentation skills Experience at working both independently and in a team-oriented, collaborative environment Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities React to project adjustments and alterations promptly and efficiently Flexible during times of change Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments Ability to bring project to successful completion through political sensitivity Strong commitment and self-driven individual Able to travel as needed Education Bachelor's Degree in Computer Science, Software Engineering or related work related experience We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at View email address on click.appcast.io. Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying. #J-18808-Ljbffr Zoomcar