Project Services Coordinator

Job Description

Job Description

Company Description

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’ 

Job Description

The purpose of this role is to manage multiple jobs simultaneously from beginning to end. The Project Services Coordinator will be responsible for managing the input and output of each job, from sold to install, and will ensure efficient workflows with minimal errors and optimal production.

Job Highlight:

• We're located on 1587 Sulphur Spring Road, Arbutus, MD.
• The schedule for this position is Monday- Friday 8-4:30pm with flexibility needed. 
• The pay rate for this position is $23-$25/hr. 

What We Offer:

California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:

• Health insurance – Medical, Dental, and Vision
• PTO, sick time, floating holidays, and paid holidays
• 401K retirement plan with company match
• Company tools and PPE provided
• Day shift hours
• Grow your career with us – many promotional opportunities available
• Working with luxury products and 100% custom builds
• Generous company discounts
• Referral bonuses 

Franchises are independently owned and operated and may offer different benefits.

Duties and Responsibilities:

• Participates in corporate or national process improvement teams or councils, providing recommendations and modifications to operating policies and procedures, assist with training and implementation to attain greater profitability and efficiency in work
• Troubleshoot project/job issues or discrepancies, develop and implement corrective action plans
• Troubleshoots and directs team in resolving project order/installation issues and problems in a timely manner
• Oversees the teams coordination of job for successful and profitable job execution, ensuring timelines are met.
• Recommend and work with CCO General Manager to develop and provide key performance indicator reports on a weekly, biweekly or monthly basis as determined by management
• Develop and maintain strong relationships with operations, internal departmental management and staff, national support teams and manufacturing leadership
• Ensure install readiness, track client’s payments to perform project / job closeouts

Qualifications

• 3+ years of experience of Project Management in construction and/or in the home renovations/improvement industry
• Working knowledge of an Order Management System and Salesforce CRM
• 1+ years of experience in the construction industry with knowledge of the installation practices for customized cabinetry solutions
• Excellent time and project management abilities
• The ability to identify and resolve potential issues; diffusing difficult situations
• Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)

Additional Information

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We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.

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