Senior Property Manager

Senior Property ManagerJob Title: Senior Property Manager Explore Discovery at the RealmUnlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience.We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.Physical wellness: Medical, dental, vision, and mental health coverage options.Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started.About the senior property manager position:The senior property manager is responsible for the overall operations of more than one property or a large property. This includes ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. This position also creates a positive experience for the residents, associates, and clients.Manage the day-to-day operations of the property or properties including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standardsResponsible for meeting client expectations and providing an excellent customer service experience.Responsible for recruiting, interviewing, corrective feedback, and hiringCreate a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and developmentResponsible for executing the strategic marketing plan to attract and retain residentsUnderstand the operations guidelines established within the property management agreementRespond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulationsMaintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networksOrganize and implement site natural disaster and emergency evacuation plansManage the property and associate safety records, property loss claims, and risk management initiativesOther duties as assignedEducation and Experience:High school diploma is required. Bachelor's degree is preferredThree plus years of experience in property management is requiredTwo years of direct management experience is requiredKnowledge of resident rental lifecycle activities is requiredReal estate license is preferred or may be required in some locationsKnowledge of Salesforce.com is preferredPrior experience in Yardi Voyager or another equivalent system is preferredSkills and Requirements:Very strong organizational and time-management skillsStrong interpersonal skills to effectively and sensitively communicate with all levels of managementIntermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and ExcelSensitivity to confidential matters is requiredAbility to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgencyAbility to relay technical concerns with adequate detail, quickly and accuratelyCapability to read, write, comprehend, and converse in EnglishAbility to use general office equipment, such as telephone, fax machine, printer, copier, and key track systemExcellent customer service and interpersonal skills with the ability to relate to othersAbility to cope with and defuse situations involving angry or difficult peopleMust maintain a valid driver's license, clean driving record, and current auto insurance is requiredMust comply with all safety requirementsRequired to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employmentOur Core beliefs:Put people and partnerships firstEmpower associatesFocus on solutionsChampion ideas that accelerate successDeliver proof over promisesExperience our award winning culture:Top 15 national finalist on the Best Places to Work Multifamily™Certified as a Great Place to Work® since 2017Listed as one of the Best Workplaces in Real Estate™Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business JournalRanked 6 on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers ListWe're a fast-growing property management company with new opportunities popping up daily. 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