Restoration Supervisor

Restoration Supervisor

SERVPRO East Central Cincinnati is looking for an experienced restoration professional to join our team as a Restoration Supervisor. This position is ideal for someone who has experience leading crews, managing restoration projects, and delivering high-quality service to customers.

The Restoration Supervisor is responsible for coordinating and overseeing field production activities while ensuring projects are completed safely, efficiently, and to company standards. This position serves as a key point of contact between technicians, customers, project managers, and office staff.

Key responsibilities include leading, supervising, and developing restoration technicians; coordinating daily production activities and ensuring projects stay on schedule; performing and overseeing restoration services; maintaining quality control and ensuring work meets company standards; communicating with customers and clients throughout the project; maintaining accurate and detailed job documentation; managing equipment, materials, labor, and consumable usage; communicating project progress, challenges, and needs to management; ensuring OSHA and company safety standards are followed; properly maintaining and protecting company equipment and materials; training and coaching team members to improve performance and workmanship; and taking ownership of the overall customer experience.

We offer competitive compensation, a benefits package, career advancement opportunities, professional development and training, opportunities for industry certifications, and long-term career growth with an established restoration company.

Position requirements include a valid driver's license, high school diploma or GED preferred, at least 1 year of experience in restoration, construction, cleaning, or a related field, previous Crew Chief, Supervisor, Lead Technician, or Foreman experience preferred, IICRC certification is a plus, but not required, strong communication, organization, and leadership skills, and the ability to work independently while effectively leading a team.

Physical requirements include the ability to regularly lift at least 50 pounds and occasionally lift up to 100 pounds with assistance, ability to climb ladders and work at elevated heights, ability to work in crawl spaces, attics, and other confined areas, ability to repetitively push, pull, lift, and carry equipment and materials, and ability to work with and around cleaning agents and restoration chemicals.

Compensation: $25.00 - $29.00 per hour