Customer Service Representative - State Farm Agent Team Member

About Our Agency With a bachelor’s degree in Business from Missouri State University and a strong commitment to community involvement, I am proud to lead an agency that values teamwork, growth, and service. As a board member of the Rotary Club of Enfield, North Central Chamber of Commerce, and Allied Community Services, I believe in making a positive impact both in and out of the office. Our team is built on collaboration, continuous improvement, and a supportive environment where everyone has the opportunity to grow. We embrace the philosophy of “educate, encourage, and elevate,” and ensure that each team member has access to valuable training and development. If you're looking for a workplace that fosters learning, teamwork, and a positive atmosphere, we’d love to have you join us! Benefits Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Role Description As a Customer Service Representative - State Farm Agent Team Member with Jo Ann Walk - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation: $45,000.00 - $50,000.00 per year Do you want a career and not just a job? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Jo Ann Walk - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. About Our Agency (Mission) Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Enfield. I have been a State Farm agent since 2003. Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr