Business Operations Analyst (Starlink)

SpaceX was founded under the belief that a future where humanity is exploring the stars is far more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. One of the most ambitious missions that SpaceX has undertaken to date, Starlink is leveraging our experience in building rockets and spacecraft to deploy the world's most advanced broadband internet system and largest satellite constellation. Its goal is to provide fast, reliable internet to millions of users worldwide, connect humanity, and fund Mars colonization. Responsibilities Own global S&OP (Sales & Operations Planning) for specific hardware products to convert hardware into active, happy, paying customers. Analyze key performance indicators—active subscribers, network utilization, produce‑to‑activate latency, inventory turnover, hardware unit economics (CAC, payback period)—and develop complex S&OP models and decision‑making tools. Translate analysis into strategic insights and hardware mix strategy to accelerate hardware adoption, maximize lifetime value, and minimize working capital. Orchestrate global supply allocation and demand forecasting by synthesizing complex demand signals against dynamic, geographically specific network capacity constraints, working directly with Network Engineering. Drive resource planning for specific verticals, including the execution of critical hardware ramp and sunset plans in close collaboration with Hardware & Manufacturing Engineering. Enable and accelerate go‑to‑market execution for products post‑licensing and certification to ensure zero‑latency deployment. Identify initiatives for improvement of Starlink’s operational trajectory, and develop, track, and execute business initiatives with SpaceX’s leadership. Basic Qualifications Bachelor's Degree in engineering, mathematics, computer science, data science, physics, or another quantitative field. 1+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship. 1+ years of experience in Excel or programming. Preferred Skills and Experience Evidence of exceptional ability, especially within an ambiguous environment. Quantitative dual degree in engineering and economics or business, or equivalent professional experience. Demonstrated success driving tangible impact/influencing within a broader organization. Extreme sense of urgency and ownership; bias toward action and automation. Ability to read and interpret income statements, balance sheets, and cash flow statements. Strong proficiency in SQL and Python; ability to handle large datasets independently. Excellent analytical modeling skills (Excel, Power BI, Tableau, Looker). Strong written and verbal communication skills, particularly with senior business leaders. Additional Requirements Must be available to work onsite full time (no hybrid or remote work), and be willing to work extended hours and weekends when needed. Willingness to travel to customer sites, other SpaceX locations, and events as needed. To conform to U.S. Government export regulations, applicant must be a U.S. citizen or lawful permanent resident, or meet other specified eligibility criteria. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. #J-18808-Ljbffr SPACE EXPLORATION TECHNOLOGIES CORP