Used Car Sales Manager

High-Impact Sales Manager Opportunity

Are you an experienced Sales Leader with the determination to succeed? Are you tired of dealing with the "corporate handcuffs", endless "bell-to-bell/bust-out" schedules, high-turnover, and never-ending chaos at most dealerships? Do you feel like your full potential is being limited? Have you been passed up for promotions despite your hard work? If you're eager to take the next step in your career, this is your opportunity!

At Palmen Auto Stores, we're a family owned-and-operated business. We've been around nearly 90-years and are now in our 4th-generation of leadership. The majority of our staff have been with us a long time as well. It is not unusual to deal with someone who has been here for 5, 10, 20 or even 30 years! We’re looking for a high-impact Sales Manager who can boost sales, elevate showroom energy, and inspire a winning team.

Here at Palmen Auto Stores, we have assembled one of the best teams in the business and are looking for an additional leader to help us continue to grow. Wondering if you have what it takes to join us? Want to know what it's like to be part of the Palmen family? Hear it directly from Andy Palmen.

Click here for a message from the owner - Andy Palmen

Benefits:

• Dental Plan
• Medical Plan
• Vision Plan
• Competitive Compensation Plan & Demo Allowance
• 401(K) w/ Company Match
• Opportunities for advancement
• Paid Vacation
• Employee Purchase Discounts

Responsibilities:

• Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams.
• Lead all showroom activities and maintain an experienced level of product knowledge.
• Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement.
• Hire, motivate, and monitor the performance of New and Used team, Internet Sales, Finance Managers and Service Drive Sales.
• Conduct daily and weekly sales training meetings for Sales and Product Specialists.
• Mentor new and experienced sales reps on standard methodologies for improving performance.
• Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system.
• Establish delivery procedures and monitor performance and execution.
• Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment.
• Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis.

Qualifications:

• Sales Manager experience.
• Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
• Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media
• Extensive background in leading a BDC department
• Some experience in Used Vehicle appraising, merchandising and marketing
• Expertise in supervising the everyday efforts of the sales team and improving F/I income through mentorship and training

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.