Senior Living Concierge- Full-Time

Job Description

Job Description

Concierge / Front Desk Receptionist

St. George Village – Roswell, GA

Must have open scheduled (open, this includes weekends, weekdays, and evening shifts)

Join a Team Dedicated to Exceptional Service

St. George Village, a premier retirement community in Roswell, Georgia, is seeking a professional, customer-focused Concierge/Front Desk Receptionist to join our team. This role serves as the first point of contact for residents, families, visitors, and staff, helping create a welcoming and supportive environment throughout our community.

The ideal candidate will have experience handling multiple responsibilities in a fast-paced environment while maintaining a positive attitude, professional appearance, and commitment to excellent customer service.

Qualifications

• Minimum of 1 year of experience in an administrative, hospitality, customer service, healthcare, or senior living environment

• Experience operating a multi-line phone system preferred

• Proficient in Microsoft Office applications

• Strong verbal and written communication skills

• Excellent customer service and problem-solving abilities

• Ability to multitask and prioritize responsibilities effectively

• Ability to make independent decisions while following established policies and procedures

• Experience with emergency response procedures, fire alarm systems, or security systems is preferred but not required

Essential Responsibilities

• Answer and direct incoming calls using a multi-line phone system

• Greet residents, visitors, vendors, and staff in a professional and welcoming manner

• Respond to resident and customer requests, concerns, and inquiries

• Assist with administrative and clerical duties as assigned

• Monitor building security and visitor access procedures

• Respond appropriately to emergency situations following community protocols

• Maintain accurate records and communications

• Support team members and contribute to a positive workplace environment

Why Work at St. George Village?

We live our core values every day and deliver service through:

• Person-centered care and hospitality

• Exceptional customer service

• Teamwork and collaboration

• Quality and safety excellence

• Initiative and accountability

• Sound decision-making

• Professional leadership by example

• Effective communication

Benefits

• Beautiful work environment focused on enhancing the lives of residents

• Competitive pay

• $1.50 evening/night shift differential

• 401(k) with company match

• Bi-weekly pay with direct deposit

• Health insurance

• Dental insurance

• Vision insurance

• Supplemental insurance options

Location Requirements

Applicants must be able to reliably commute to:

Roswell, GA 30075

or be planning to relocate before starting employment.

Equal Opportunity Employer

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of responsibilities, duties, or qualifications.

St. George Village is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other status protected by applicable federal, state, or local law.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application and interview process.