Office Manager
$75k - $90kMyOHR
Job Description
Job Description
The Office Manager plays a key role in supporting the day-to-day operations of the company. This position serves as an organizational and leadership anchor within the office, working closely with drivers, dispatch, and management to ensure smooth candidate is detail-orientated, dependable, honors commitment, and comfortable working in a fast-paced, service-driven industry.
Responsibilities:
- Communicates policy and procedure updates and provides guidance or training as needed.
- Ensures clear, professional communication between drivers and dispatch, including documentation, status updates, and estimated arrival times.
- Ensures invoices and paperwork are complete, accurate, and submitted on time for accounting.
- Ensures safe operations by enforcing traffic laws, conducting daily pre-shift inspections, promoting safety standards, and maintaining tools and rigging in proper working condition
- Holds drivers and staff accountable for performance, quality, timeliness, and adherence to company standards and core values; addresses issues promptly through coaching, training, or corrective action.
- Manages employee performance through regular feedback, training, and progressive discipline to support development and retention.
- Monitors customer and employee satisfaction and takes proactive steps to address service or morale concerns.
- Oversees driver onboarding, ongoing training, and certification tracking to meet company, CHP, OSHA, and DOT requirements.
- Plans staffing levels to meet service demands; assigns and adjusts work to support customer service goals, productivity, and labor cost control.
- Reviews timekeeping, attendance, meal, and rest break compliance; audits records for accuracy and enforces state and federal labor laws.
We Require:
- High School Diploma or general education degree (GED) Required
- 3 years of operational and supervisory leadership experience Preferred
- Valid State Driver’s License Required
- Literate in English
- Mathematically Literate
- Must be proficient in Microsoft Office
Working Conditions:
In-person Temporary, 8-hour shifts, including weekends.
Salary Range: $75,000-$90,000
$90k - $126k
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