Customer Relations Representative - State Farm Agent Team Member

Benefits Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development About Our Agency Scott Cantrell, a 26‑year State Farm experience, founded the agency in 2013 and opened a second location in 2023. The team currently consists of 18 employees across two offices, focused on growth, collaboration, and strong performance. Role Description As a Customer Relations Representative – State Farm Agent Team Member with Scott Cantrell, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. #J-18808-Ljbffr