Genomics Healthcare Inside Sales Representative, Central East US

Inside Sales Representative (ISR)

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Location: Candidate must currently reside in San Diego, CA or within the district: Illinois, Indiana, Kentucky, Maryland, Michigan, Ohio, Virginia, West Virginia.

Summary: The Inside Sales Representative (ISR) is responsible for successfully positioning and selling company products professionally and creatively in a given geographical region. The job involves engaging and qualifying new and existing customers, positioning Illumina products in order to provide solutions to their projects and business needs, and partnering closely with other internal and field-based members of the sales team that are in pursuit of common sales goals. The ISR role is exciting and challenging as you have the opportunity to work with top academic institutions, research centers, and business organizations around the world utilizing your scientific knowledge and lab experience while selling products for the world leader in Genomics. The position is an internal sales position and requires minimal travel time (10%).

Key Responsibilities:

• Develops a strong understanding of Illumina's technology and products and continues learning as Illumina's product portfolio evolves.
• Establishes and executes on strategies for obtaining new customers and maintains/grows existing customer accounts in order to meet and exceed revenue goals.
• Makes outbound contact to existing and prospective customers to identify sales opportunities.
• Takes an analytical approach towards executing optimal solutions for an issue or opportunity.
• Demonstrates capability to present versatile and unique solutions during customer negotiations in order to establish mutually beneficial circumstances for the customer and Illumina.
• Has the ability to learn, change, and gain from each experience to become more effective in subsequent sales scenarios.
• Works effectively in a team environment to drive and create revenue opportunities.
• Manages customer relationships post-sale, including a strategy to develop long term business relationships.

Requirements:

• Basic Genetics and Molecular Biology foundation to allow for a better understanding of the broad variation of customer applications in order to uncover sales potential.
• 2-5 years of experience in a Life Science laboratory, Sales role, or a related field with customer-facing experience.
• Experience with strategic sales skills with proven ability to develop and grow key accounts is preferred.
• Conducts presentations effectively, professionally, and comfortably to customers/peers/management.
• Preferred knowledge of Next Generation Sequencing and Genotyping methods.
• Self-motivated to continue learning beyond initial onboarding within the role.
• A demonstrated desire to be an effective collaborator within a team selling environment and a willingness to provide and seek feedback from teammates.
• Strong desire to "win" and build customer relationships.
• Approaches tasks with urgency. Willingness to plan, prioritize, and manage time effectively.

Education:

• B.A. or B.S. Required, preferably in Biology / Life Science or Genetics
• Master's or Ph.D. in Biology / Genetics preferred