Counter Sales

Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.

We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.

Job purpose

Takes merchandise requests from customer/salesperson, order entry and order processing to ensure timely, accurate order fulfillment.

Essential Job Functions

• Assists customers at front counter ensure any order errors are corrected.
• End of day run for cash drawer and processing paperwork per established procedures.
• Make hose/tube assembly precise to manufacturers procedure and customer orders.
• Maintain counter display i.e. stocked, neat and dust free.
• Clean and maintain customer, counter, and hose shop areas.
• Perform required preventive maintenance on shop crimpers and equipment.

Other Duties and Responsibilities

• Assist Shipping and Receiving with various tasks, as necessary.
• Assist Salesperson/Customers and Team Members with special requests i.e. check stock, availability of parts, inventory control etc.
• Participate in and assist branch teams with action plans, improvement projects or special requests from your supervisor.
• Train Team Members on established processes and procedures.
• Train Team Members on product.

Qualifications

• Demonstrating good work habits
• Supportive of company and management goals
• Encouragement of team activities aimed at eliminating wasteful and redundant processed.
• Ability to pass pre-employment drug screen and physical.
• Ability to multi-task
• Detailed oriented

Working conditions

• In shop operations
• Minimal climate-controlled environment

Physical requirements

• Able to lift 50 lbs.
• Able to push 30 lbs.
• Able to pull 50 lbs.
• Able to reach overhead (repetitive)
• Able to work 8 hours standing, bending and walking
• Able to use repetitive hand movements: stapling, using tape gun, grabbing bags, typing