Market Technology Management - Business Manager Executive Director

Job Description

Join JPMorganChase as a Business Manager within the Market Technology space. 

 

As a Market Technology Management Business Manager in Markets Technology, you are responsible for overseeing the enablement of the Markets Technology management, acting as the operational anchor between senior Technology leadership, Finance, HR, Risk & Control, and enterprise governance functions.

The role ensures that strategy is translated into executable plans, that portfolio performance and workforce outcomes are transparent, and that senior leadership forums operate with rigor, discipline, and follow‑through.

Job Responsibilities

• Own and maintain Markets Technology portfolio governance frameworks, including Executive Management Reports (EMRs), dashboards, and standardized management information.
• Ensure accuracy, completeness, and timeliness of portfolio data used for senior management decision‑making.
• Drive improvements in data quality, standardization, and automation readiness for portfolio reporting.
• Act as the primary Markets Technology interface for CIO scorecards, Markets Sensor metrics, and enterprise performance reporting.
• Program‑manage Markets Technology senior leadership forums, including offsites, deep-dives, and strategy sessions.
• Partners with HR, CIO and Head BM on developing and executing approved Markets Technology workforce and location strategies, 
• Track and report on organizational health metrics, including manager spans, autonomous breaks, and firmwide workforce requirements.
• Coordinate with HR, GT Office, and Business Managers to ensure consistent execution and reporting of workforce actions & act as the primary operational interface between Technology leadership and external partners.
• Serve as a central Business Management point of coordination across: International Branches and CIB Platform team.
• Oversee the international CIO function and assure that local legal entity and regulatory requirements are meet.
• Act as a trusted execution partner to the Head of Business Management and senior Markets Technology leadership.

 

Required qualifications, skills, and capabilities

• Strong experience in Technology Business Management, Finance, or COO‑type roles within large, matrixed organizations
• Proven ability to operate with senior leadership and complex stakeholder groups
• Strong analytical, organizational, and communication skills
• Experience with portfolio governance, workforce strategy, and enterprise reporting
• Comfortable operating across strategy, execution, and operational detail

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.