Senior Data Center Technician

Pay Range: $17.00hr - $22.00hr


Job Overview:


Data Center Technician with experience supporting large-scale data center environments, including server deployment, hardware diagnostics, troubleshooting, rack and stack operations, cabling, and infrastructure maintenance. Experienced in Windows environments, network support, incident management, and hardware lifecycle management. Skilled in PowerShell, Python, and Bash scripting for automation and operational efficiency. Strong focus on safety compliance, Service Level Agreement (SLA) adherence, technical documentation, and delivering exceptional customer service in mission-critical environments. Responsible for installing, configuring, and commissioning server hardware in enterprise data center environments following deployment standards and operational procedures. Performs hardware diagnostics and troubleshooting, reducing downtime through rapid fault isolation and component replacement. Executes rack and stack activities, cable management, labeling, grounding verification, and post-deployment quality checks. Supports server decommissioning, hardware refresh projects, and asset lifecycle management. Utilizes PowerShell and Python scripts to automate routine administrative and reporting tasks. Manages service tickets while consistently achieving SLA and Key Performance Indicator (KPI) targets. Creates and maintains technical documentation, runbooks, and knowledge base articles to improve operational efficiency. Collaborates with network, infrastructure, and operations teams to support data center initiatives and incident resolution.


Core Technical Skills:

• Data Center Operations.
• Server Installation, Startup, and Shutdown.
• Hardware Deployment and Staging.
• Server Diagnostics and Troubleshooting.
• Hardware Refresh and Decommissioning.
• Rack and Stack Operations.
• Cable Management and Labeling.
• Network Infrastructure Support.
• Grounding and Safety Compliance.
• Windows Operating Systems.
• Network Design and Implementation.
• Incident Management and Escalation.
• Ticket Management Systems.
• SLA and KPI Adherence.

Desired Certifications:

• CompTIA A+.
• CompTIA Server+.
• CCENT.
• CCNA.
• MCP.
• MCSE.

Scripting and Automation:

• PowerShell.
• Python.
• Bash.
• Process Automation.
• System Administration Scripting.

Operational Responsibilities:

• Hardware Installation and Configuration.
• Fault Isolation and Component Replacement.
• Server Maintenance.
• Quality Assurance Checks.
• Data Center Inventory Management.
• Change Management.
• Documentation Creation.
• Knowledge Base Contributions.
• Safety Training Compliance.

Soft Skills:

• Analytical Thinking.
• Problem Solving.
• Self Motivated.
• Results Driven.
• Team Collaboration.
• Leadership.
• Customer Focus.
• Strong verbal and written communication skills.
• Process Improvement.
• Accountability and Ownership.
• Technical Documentation.