Retail Sales Manager (Assistant Store Manager)

Retail Sales Manager (Assistant Store Manager) Salary range: $48,750 - $70,000. During the initial job training period, the position will be non‑exempt hourly with pay range $19.74 to $28.34 (based on a 45‑hour work week). Company Savers® is one of the largest for‑profit thrift operators, providing value‑priced pre‑owned clothing, accessories and household goods. Our mission is to champion reuse and inspire a future where secondhand is second nature. What You Can Expect Opportunity to celebrate uniqueness and work in a purpose‑driven company. Career growth with aggressive store expansion plans. Benefits Offerings Bundled health plans: medical, Rx, dental, vision. Company‑paid life insurance. Smoking cessation, diabetes management coaching, on‑demand care options. 401(k) plan with generous company matching. Paid time off and mental health services. Key Responsibilities Store Performance Ensure store performance meets financial targets and key metrics. Monitor and set the pace of work. Analyze key metrics and take action. Inspect sales floor for merchandising standards. Lead generation of new Super Savers Club membership. Prioritize and direct team member activity. Leadership and Development Lead, direct, and supervise supervisors and retail sales floor team. Plan staffing needs and coordinate recruitment, selection, and training. Train, coach, counsel supervisors and team members; provide recognition and feedback. Identify and develop high‑potential team members. Maintain a respectful, values‑driven workplace. Act as Store Manager in absence of the Store Manager. Retail and CDC Operations Schedule supervisors and team members to meet customer/donor demand. Assess sales floor and donor areas; direct team activity to meet standards. Inform team of operating plan targets. Monitor sales, items sold, and labor hours to ensure efficiency. Take action on sub‑standard departments or categories. Adjust space-to-sales using CatMax tool. Handle customer questions, returns, exchanges. Leverage Voice of Customer Program to improve satisfaction. Train and coach customer service expectations. Engage customer for feedback. Implement sales and marketing promotions. Safety, Loss Prevention & Cash/Tender Control Maintain a safe work environment; support JHSC. Partner with Store Manager on safety issues. Protect company assets and information. Manage cash and tender controls; perform morning accounting and banking procedures. Promote loss prevention awareness. Required Skills Strong mathematical and analytical skills. Excellent verbal and written communication. Observational and coaching ability. Common sense application of instructions. Reasoning, decision‑making, independent judgment. Proficiency in Microsoft Office. Minimum Qualifications High School diploma; post‑secondary degree or diploma preferred. Experience in sales floor supervisor, cashier supervisor, customer service management, or retail management. Experience in Savers production environment (sorting/grading/pricing) preferred. Physical Requirements Lift and carry products up to 50 lbs.; push/pull racks up to 250 lbs. Reach and handle merchandise; perform hand‑eye tasks. Stand, walk, stoop, bend, twist; kneel as needed. Read documents and labels. Communicate verbally; use intercom/telephone. Exposure to machinery, solvents, radiation, dust, temperature fluctuations. Navigate industrial equipment, heavy equipment, uneven surfaces, heights, forklifts. Drive to bank or meetings periodically. Work nights, weekends, holidays as needed. FLSA: Exempt Travel: Periodically drive to meetings or other stores for business purposes. Location: 139 Endicott Street, Danvers, MA 01923 Savers is an E-Verify employer. #J-18808-Ljbffr Savers | Value Village