Systems Support Specialist

Job OpportunityThe Chicopee plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in Chicopee, Massachusetts and report to the Technology Service Manager.You Will:Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.Provide PC support including Windows operating system and basic networking.Have the willingness and ability to work nights, weekends, and holidays.You Have:3-5 years of electro-mechanical experience.Prioritization and time management skillsets.Ability to communicate effectively, both written and oral.A technical Degree or equivalent military training or related work experience.Our BenefitsComprehensive Healthcare PlansPaid Time OffRetirement PlansComprehensive Medical, Dental and Vision Insurance PlansEducation BenefitsPaid Maternity and Paternity LeaveFamily Care BenefitsCommuter Transit ProgramSubscription DiscountsEmployee Referral ProgramEqual Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/VetsReasonable AccommodationWe are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at View email address on click.appcast.io. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need.Business Area: Dow Jones - Print OperationsJob Category: IT, Telecom & InternetUnion Status: Non-Union role Base Pay Range: $70,000 - $85,000We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.