Senior Relationship Manager, Capital Markets
Northern Trust Company
About Northern TrustAs a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Sr. Relationship Manager, Capital MarketsRole OverviewNorthern Trust is seeking a Senior Relationship Manager within Capital Markets, Integrated Trading Solutions, to support institutional and outsourced trading clients and deliver solutions across brokerage, capital markets and asset servicing capabilities. This role will serve as a key point of contact for clients, partnering closely with internal trading, operations, risk and technology teams to ensure seamless execution and high-quality service delivery.Key Responsibilities:Deliver high touch client service for outsourced trading and institutional brokerage clients. Responsible for managing the client relationship across all elements of service delivery including trading, middle office/settlement, Trade Cost Analytics, commission management, reporting, and other NT offerings.Build and maintain deep relationships across client organization – C-suite (COO,CEO,CCO), trading, investment teams, and operations. Establish regular touchpoints and ongoing communication.Collaborate with internal teams on ongoing product development and client service requests. Determine the business needs and key stakeholders, work with internal groups on development.Lead the client implementation. Consult with clients in the discovery phase to understand their needs, design an optimal future state, and manage the client experience from onboarding to BAU.Maintain and grow client relationships across NT products and services. Stay connected on latest product developments.Ensure adherence to internal risk, compliance, and regulatory requirements. Drive issue resolution and reporting of risk events.Participate in strategic initiatives and process improvements to enhance client experience and operational efficiencyQualificationsBachelor’s degree in finance, Business, Economics, or related field8+ years of experience within Capital Markets, Asset Servicing, or Financial ServicesFINRA Licensing requirements within 90 days of employment – (SIE, Series 7 and Series 63)Strong understanding of financial markets, instruments (equities, fixed income, derivatives), and trade lifecycleExperience working with institutional clients (asset managers, hedge funds, pensions, etc.)Strong analytical and problem-solving skillsExcellent communication and stakeholder management abilitiesAbility to operate in a fast-paced, client-focused environmentPreferred QualificationsPrior experience in a client-facing role within Capital Markets or BrokerageKnowledge of regulatory and compliance frameworksFamiliarity with data tools, reporting platforms, and financial systems#LI-MG1#HybridSalary Range:$137,400 - 240,400 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.Work AuthorizationApplicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Working with UsAs a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at View email address on click.appcast.io, or alternatively you can discuss your individual requirements with the recruiter you are working with. SummaryLocation: Chicago, ILType: Full time
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