Customer Sales Representative

Outside Sales/Customer Service Representative

Morrison Industrial Equipment is looking for an Outside Sales/Customer Service Representative to help with our growing business at our South Bend branch. We are fortunate to work with a diverse and healthy group of customers and invite you to join our team. If you have an aggressively positive and customer-focused attitude using a consultative sales approach, then this role might be for you!

Full Time, 1st-Shift | Monday Friday | Base Pay plus Commission * Compensation is negotiable depending on experience

Morrison Industrial Equipment has a strict drug-free policy and any position with the company would require a pre-employment drug screen, including marijuana, as well as a physical exam and a background check.

About the Role

Our Outside Sales/Customer Service Representative will be responsible for assisting customers with inquiries, communicating with current accounts, and proactively seeking growth opportunities. The CSR will report directly to our Branch Manager. Phone and laptop, and mileage reimbursement are provided by the company.

Responsibilities:

• Work with existing customer base to help manage fleet(s) of industrial equipment
• Efficiently and effectively present features & benefits of MIE Parts and Service
• Utilize and maintain our CRM to best understand customer needs and target potential accounts
• Assist in all areas of after-sales support, specifically Parts, Service, and Rental
• Participate in training opportunities as they are made available by our partner OEM's
• Navigate new customer opportunities and convert customers to working with MIE

Successful Candidates:

• Competitive and confident spirit
• Strong time management and organization skills
• Active listener and prepared to ask questions
• Go-getter with strong customer relations skills

Qualifications:

• Prior, proven sales roles and accomplishments
• Intermediate computer skills, including but not limited to Microsoft Office 365 including Outlook, Word and Excel
• CRM Management Tools
• Ability and willingness to travel for trade shows, demonstrations, and client meetings

About the Benefits We offer health, dental, vision, FSA options, life, and disability insurance available on the first day of employment. In addition to this, after 90 days of employment, we also offer a generous paid time off schedule, paid holidays, a retirement plan with match 50% of the first 6% you contribute, up to $2,500 per year. You will also be able to enjoy perks such as employee referral incentives, wellness program, and an employee assistance program. Monthly incentive opportunities include:

• New and Used Forklifts Leads
• New Customer Acquisition for Service & Parts
• Rental Equipment
• Commodity Sale Performance

About the Company Morrison Industrial Equipment is a family-owned company that offers over 70 years of service to our strong customer base. We are a leading material handling equipment dealer offering a wide variety of products including LP, diesel, and electric forklifts of all sizes; scissor and boom lifts; floor cleaning equipment and much more! Please visit our website to learn more about our company.